What do you like most about Cruisen?
At The Cruise Studio, efficiency and exceptional client service are at the heart of everything we do. Since integrating Cruisen.app into our workflow, we’ve experienced a dramatic transformation in how we gather client information, streamline communications, and move seamlessly from inquiry to booking.
What are some areas of Cruisen's product that could be improved?
Ability to attach and easily have clients click to accept T&C, Travel Insurance Waiver/Accept and our Basic Planning Fee if we have one. Also, having more cruise lines would be nice... but I think that's already in the works. Lofty goals, maybe a Sales Funnel for the agent with their Cruisen.App link embedded in a search now capacity. :)
What problems does Cruisen solve for you?
This tool has cut down our initial information-gathering time to just minutes, eliminating the back-and-forth of endless emails and phone calls. Whether handling solo travelers, families, or large groups, Cruisen.app makes it easy to organize key details upfront, ensuring we quickly identify the best cruise options and move straight into quoting and booking.
And the results? In just one week—Monday, January 27, to Thursday, January 30—we secured seven cruise bookings, our highest for a single week in a long time. More importantly, we achieved this with only 50-70 minutes spent in the information-gathering stage per client. That’s efficiency at its best.
If you're still handling client inquiries the old-fashioned way, it's time to rethink your process. Cruisen.app is a true game-changer—we wouldn’t go back!
Highly recommend.
What do you like most about Cruisen?
At The Cruise Studio, efficiency and exceptional client service are at the heart of everything we do. Since integrating Cruisen.app into our workflow, we’ve experienced a dramatic transformation in how we gather client information, streamline communications, and move seamlessly from inquiry to booking.
What are some areas of Cruisen's product that could be improved?
Ability to attach and easily have clients click to accept T&C, Travel Insurance Waiver/Accept and our Basic Planning Fee if we have one. Also, having more cruise lines would be nice... but I think that's already in the works. Lofty goals, maybe a Sales Funnel for the agent with their Cruisen.App link embedded in a search now capacity. :)
What problems does Cruisen solve for you?
This tool has cut down our initial information-gathering time to just minutes, eliminating the back-and-forth of endless emails and phone calls. Whether handling solo travelers, families, or large groups, Cruisen.app makes it easy to organize key details upfront, ensuring we quickly identify the best cruise options and move straight into quoting and booking.
And the results? In just one week—Monday, January 27, to Thursday, January 30—we secured seven cruise bookings, our highest for a single week in a long time. More importantly, we achieved this with only 50-70 minutes spent in the information-gathering stage per client. That’s efficiency at its best.
If you're still handling client inquiries the old-fashioned way, it's time to rethink your process. Cruisen.app is a true game-changer—we wouldn’t go back!
Highly recommend.
What do you like most about Cruisen?
I really really enjoyed your presentation. I am in the middle of a difficult cruise pricing scenario for a small group; this may assist. I am in Canada, does this work with CAD$$$$? Thank you.
What are some areas of Cruisen's product that could be improved?
u/k haven't used the product - u/k have not used the product
What problems does Cruisen solve for you?
still need to try the product - still need to try the product
What do you like most about Cruisen?
Cruisen is a game-changer for travel advisors who specialize in cruise bookings! As a full-time travel advisor, I’m always on the go and manage countless interactions with clients across multiple channels, which can be overwhelming. Cruisen centralizes all these interactions, allowing seamless communication and collaboration in real time, making the booking process far more efficient and organized.
I’m so impressed with this app that it gave me “goosebumps” the first time I tried it! It’s intuitive, powerful, and well-designed to make our jobs easier, empowering clients to do a bit of the legwork themselves while keeping us advisors in control. For anyone looking to enhance client engagement, boost productivity, and grow their cruise business, I highly recommend giving Cruisen a try. This app is truly transformative for the travel industry, and I can't wait to incorporate it fully into my agency’s workflow.
What are some areas of Cruisen's product that could be improved?
The platform’s free version is fantastic for any agent, and the paid Enterprise option goes even further, allowing direct booking capabilities, which is ideal for larger agencies that want a more streamlined, all-in-one solution. And with AI integration to answer client questions in real-time, Cruisen has made it effortless for advisors to help clients explore options and make decisions without the hassle of constant follow-up.
We are excited for the official paid enterprise version to be released soon.
What problems does Cruisen solve for you?
One of the standout features of Cruisen is its ability to facilitate collaboration, not just with clients but with everyone involved in the travel party. As a travel advisor, you can monitor your clients’ cruise searches and assist with options, all within the app. This community-centric approach simplifies the whole experience, cutting out an estimated 50% of the back-and-forth messages and emails usually involved in planning a cruise. This is incredibly valuable when you're juggling dozens of clients and managing details like dates, prices, and room assignments.
