What problem does AgentMate solve?AgentMate is a travel-specific CRM originally designed by travel agents. It focuses on front, mid, and back-office tasks, including reservations, client management, invoicing, payments and agency commissions tracking. It also offers reporting features and a bank register for reconciling your travel bank accounts monthly.
Founded
1998
Members of
ACTA, ASTA, CLIA, TICO
Countries Served
Target User
Beginner Travel Advisors, Experienced Travel Advisors
Languages Spoken
English
Profile Updated
2024/10/07
# of Users
Undisclosed
Tech Offered
Accounting, Itinerary Builder, Booking Tools, Commission Tracking, Analytics, CRM
Companies Served
Hosted Advisors/ICs, Host Agencies, Multi-branch Agencies, Travel Agencies
Business Attributes
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About us
AgentMate is a travel-only Customer Relationship Management system for your travel bookings. It was originally designed by travel agents like you and that is the reason why our goal is to help you:
- Increase your profit tracking commissions, controlling inventory and integrating with other TLN products.
- Be more efficient using you a comprehensive platform that allows you to manage several tasks in one place.
- Stay connected by publishing special offers, handling sales leads and being part of engagement programs.
At AgentMate, we are determined to give you the best experience based on results, specialized support and customized attention.
We would be very excited if you decide to join the AgentMate family!
Features
Booking Management
Booking Tool
Client Management
Commission Tracking
Drag + Drop Editor
Group Management
Invoicing
Itinerary Builder
Inventory Management
Package Creation
Quotes
Analytics
Automations
Credit Card Authorization
Customizable Templates
Task Management
Waiver Management
Group Booking Landing Page
AgentMate Pricing
What Makes AgentMate Unique?
AgentMate, TLN's proprietary application, is constantly improving to provide the most complete solution for your agency's daily operations. More than just a CRM, it offers a unique experience with results-driven support, one-on-one training, weekly check-ins, a preferred email box, and a monthly learning program, all backed by a team dedicated to your success.
Software Specifics
Use Case
Back Office, Front Office, Mid Office
Products Supported
Air, All-Inclusives, Car, Excursions, Fees, FITs, Groups, Hotels, Insurance, Ocean Cruises, Packages, River Cruises, Tours, Other, Transfers
Currencies Supported
USD, CAD, EUR, GBP
Team Management for
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Team Asset Sharing
API Access
API Pricing
Fixed Quota
Customized Branding
Customization Fee
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Email Integration
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GDS Integration
Sabre
Consortia Data Integrated/ Preferred
Consortia notes:
Agency-Facing Mobile App
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Client-Facing Mobile App
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Fee Invoicing
Can user directly collect fee?
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Security
PCI Compliant
3rd Party PCI Compliant Audit
PCI Compliance Notes
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Two-Factor Authentication Login (2FA)
Stored Data is Encrypted
AgentMate Training and Support
Training
Documentation, Live Online, One-on-One, Video, Webinar
Support
Phone, Email, Knowledge Base
Upcoming Events
January 1, 2025Family Travel Advisor Forum (FTAF)
January 11, 2025Atlanta Travel Show
January 16, 2025SYTA Summit 2025
HAR's Latest News
December 18, 2024Belonging to More Than One Host Agency
December 18, 2024What Is a CLIA Number?
December 18, 2024Do Travel Agents Need E&O Insurance?
Sunday-
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
Saturday-