Company Details

Founded
2022
Headquarters
USA
Ownership
Regions Licensed
USA
Languages Spoken
English
Business Attributes
Profile Updated
01/29/2026
Accreditations
Members of
Underwriter
United States Fire Insurance Company
Assistance Provider
Falck

About Faye

Faye is an award-winning travel insurance and assistance platform that looks after travelers when they’re away from home. With comprehensive coverage, 24/7 support, and digital reimbursements managed in one easy-to-use app, Faye has become the highest-rated, fastest-growing travel protection provider among Americans.


Recognized by TIME as a 2025 Best Invention and The Wall Street Journal as a top travel insurance provider, our plans are built for today’s travelers and the advisors who support them.


Why advisors partner with Faye

Count on Faye’s app for 24/7 care, real-time updates, and fast reimbursements for your travelers

Who's using Faye?

Which Host Agencies are Using Faye?
1000 Mile Travel Group logoAlternative Travel Services logoAndavo Travel logoCadence logoCoastline Travel Advisors logo
Which Consortia are Using Faye?

Team Members

Elad Schaffer
Elad SchafferCo-founder & CEO
Daniel Green
Daniel GreenCo-founder & CTO
Jennifer Grawey
Jennifer GraweyHead of Business Development
Business Development Team Eastbdeastteam@withfaye.com
Business Development Team Mid-Americabdmidamericateam@withfaye.com
Business Development Team Westbdwestteam@withfaye.com

Product Specifics

Residency of Traveller
BDM Management for
Consortia, Hosts, Independent Agencies
Consortia Preferred
Host Agency Preferred
Policy Offerings
Standout Features, Optional Upgrades/add-ons
Trip Types covered
Individual, Group, Cruise, Tour, Adventure/Extreme Travel, Domestic, International
Coverage Details

Claims

Claim Process
Online, 24/7 Hotline, App-based, Email
Typical Turnaround Time
3-5 Business Days
Typical Turnaround Time Details
Claims Contact
claims@withfaye.com
Form of Claim Payment
ACH (Direct Deposit), Faye Wallet located in the Faye app

Pricing and Discounts

Minimum Trip Length
1
Maximum Trip Length
180
Trip Length Details
Free Look Period
14

Faye Training and Support

Training
Support

Security

PCI Compliant
3rd Party PCI Compliant Audit
PCI Compliance Notes
Two-Factor Authentication Login (2FA)
Stored Data is Encrypted
What is Faye?Faye is an award-winning travel insurance and assistance platform that looks after travelers when they're away from home. With comprehensive coverage, 24/7 support, and digital reimbursements managed in one easy-to-use app, Faye has become the highest-rated, fastest-growing travel protection provider among Americans. Recognized by TIME as a 2-25 Best Invention, The Wall Street Journal as a top insurance provider, our plans are built for today's travelers and the advisors who support them.

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