I joined LuxRally Travel because I was drawn to the client‑first philosophy championed by co‑founder David Eisen. The idea of LRT not charging us agent fees, and in-turn us agents not charging clients fees - both rare in this industry - were unique. As a new agent unsure of how quickly I’d find success, I was afraid of paying monthly host fees and costing myself money instead of making money. Their promise of doing things differently and putting the clients first was also a major selling point. Two years later, I feel ready to give a thorough and honest review for anyone considering joining LRT.

A Culture of Constant Change
LRT has grown rapidly, and with that growth has come frequent, sometimes overwhelming change. I completed an intensive training and practical exam to join, only to have the entire training platform replaced shortly afterward - and then replaced again in early 2025. Each time, existing agents were expected to retake the full program, and course access was locked until we did. While the newest version is robust and genuinely helpful, I wish it had been optional for established agents and available as reference material without requiring a full redo. For those actively selling, repeating training can feel redundant or like a poor use of time.

The same pattern applied to communication tools. We’re now on our third system, Circle. While it still has quirks, it’s an improvement over juggling Facebook Messenger and Discord where it was impossible to follow a conversation.

Evolving Expectations
During my interview, I was told there were no sales minimums. By the time I finished training, a $30k minimum had been introduced, and it has since increased to $50k. I understand the logic - especially since agents pay nothing to join - but the shifting expectations create stress for many and felt like a bait‑and‑switch. Personally, I met the minimum quickly, but I’ve seen how the pressure affects others.

Early Management Challenges
In the beginning, many leadership roles were filled by successful agents. While they were well‑intentioned, being a strong seller doesn’t automatically translate into being an effective manager. With my HR background, some of the early weekly calls were difficult to listen to. Support was inconsistent, and many agents, myself included, often felt ignored or left to fend for ourselves. Several of us formed informal support networks to have a safe space group of peers to turn to for help without being ignored or ridiculed. I felt that many of them didn't share David's warmth when it came to people seeing assistance.

A Turning Point in Leadership
David was very busy working on the tech and just didn't have the time to be as involved as he once was. Things shifted significantly when co‑founder Courtney Eisen seemingly took a more active leadership role. After experimenting with a few structures, LRT now has dedicated managers for new agents, luxury agents, and mass‑market agents, along with a posted manager‑on‑duty schedule and an urgent “Help Me” forum on Circle. Response times have improved dramatically, and the overall environment feels more stable and professional.

FastBook and Tools
One of the biggest innovations has been David’s self-created booking platform, "FastBook". It allows agents to compare hundreds of hotel rates on a single page and has evolved considerably since its launch. Early on, rate and room-mapping issues made it intimidating, but continuous updates, including an brand new AI component and helpful tags like “Slick Deals”, have made it a genuinely valuable tool. The ability to create and share hotel lists is especially useful when researching destinations.
LRT has also added insurance options, transfers, excursions, rental cars, and is developing what I'm calling "FastCruise" and an airfare booking systems. These tools streamline the booking process and save time, especially since client information auto‑populates across components. Even better, they allow us to get paid faster.

Final Thoughts
LRT is not a static or traditional host agency. It’s fast‑moving, ambitious, and sometimes chaotic. The constant evolution can be frustrating, but the agency has made real strides in structure, support, and professionalism over the past two years. For agents who thrive in a dynamic environment and appreciate innovative tools, LRT can be a strong fit. For those who prefer stability and slow‑moving change, it may feel overwhelming.

Overall, I’m glad I stayed. The agency today is far more organized, supportive, and agent‑focused than it was when I joined, and I’m optimistic about where it’s headed.

Joining LuxRally Travel has been an outstanding experience from day one. The training was incredibly in depth, well structured, and truly set me up for success. It gave me the confidence and knowledge I felt I had been missing.

Even though I spent a few months with another agency before making the switch, the difference at LuxRally was immediate. My overall commission increased significantly, jumping from an average of 7% to over 11%. That improvement alone speaks volumes about the support, systems, and opportunities LuxRally provides its advisors.

I am genuinely grateful to be part of an agency that invests so much in its agents’ growth and offers such strong earning potential. Highly recommend to anyone considering making the switch.

I was originally with Fora Travel and decided to switch over with LuxRally Travel after reading an article about LuxRally and David Eisen. His work ethic is very much in line with who I am and the service I strive to provide clients. LuxRally has so much to offer , I love their trainings, they have an amazing support team , a great platform that really gives us a competitive edge and not only is my commission split higher but so is my % rate.

LuxRally has been an amazing company to work for. The educational materials provided and mentoring from other agents and staff is unheard of. Not to mention, there are no fees at all to utilize all their amazing resources. I have been incredibly happy with my success and looking forward to continuing to grow my business with this exceptional company! David and Courtney, the owners, are really moving the needle with this one! Impressive!

Today I was terminated from LuxRally travel as I was unable to meet the required sales. Even though this isn’t the outcome I wanted LuxRally provides there travel agents everything they need to be successful. They have a proprietary booking system that is amazing. Even though I was let go due to my own failures I would still recommend them to anyone. There training in hard but will prepare you to sell out of the gate. Don’t overlook LuxRally when choosing your host agency.

I started working with LuxRally Travel earlier this year, and I genuinely couldn’t be happier with my decision. From day one, the training was incredibly thorough—well-structured, easy to follow, and packed with real-world knowledge that made me feel confident launching my travel advisor business. What really sets LuxRally apart, though, is the ongoing support. Whether it's marketing help, booking guidance, or just general questions, the team is always responsive, knowledgeable, and encouraging. It truly feels like you're part of a community that wants to see you succeed. I’m so grateful to be part of such a dynamic and empowering agency!

Great agency! The training and support I’ve gotten from this agency have surpassed anything I could hope for my first year as an agent! There is always a manager available to help when needed and the CRM the CEO created is above and beyond what other travel agencies have to work with. As agents, we get the best rates for hotels so our clients are always happy with the quality and price of their travels.

I have always had a passion for travel. Prior to joining LuxRally Travel I planned travel for family and friends with no benefits for me. I took a full year to research becoming a travel agent, what the best host agencies were, what I could expect, and out of all the agencies I looked at, LRT was the best option hands down. I've been with the company for a year and a half now, and I still believe this was the best option for Host agencies. The agency is actually a team, not just an agency. The training is extensive, updated regularly, and surprisingly completely free. The other agents collaborate to get the best experience for clients. Having an amazing group of agents and Host agency made jumping into this new career a wonderful experience for me. I get to do what I love, make money doing it, and know I have an entire team of agents to collaborate with when I need help.

I can’t say enough good things about this agency. LuxRally Travel provides comprehensive and rigorous training. And when you graduate from training you are rewarded with the most supportive and accessible staff to help you through your beginning in the travel world. I don’t know how I would have succeeded without their continuous help and support. They are the real deal. If you’re ready to work hard and be successful, then choose LuxRally Travel.

Chance led me to LuxRally Travel. The training is intense and to give you some context, I’m someone who prides themselves for being in the top 1% of any course or program I take. You can confidently assume that anyone at this agency not only has breadth of knowledge but also depth. What I love most is the community. Everyone helps each other, you feel supported, like they all want you to succeed. And this is so much more than just a travel agency, it’s a technology company, which means they’re paving the way for the future of travel. Connecting with LuxRally Travel was one of the best decisions I ever made.