All Reviews

36 reviews
  • 5 stars
  • 4 stars
  • 3 stars
  • 2 stars
  • 1 star

Top Review

November 10, 2023
Thanks to Independent by Flight Centre, I have been given the incredible opportunity to stay in the travel industry even after the pandemic, doing what I am truly passionate about - selling travel. Their unwavering support has not only helped me, but also my business and my team, ensuring we stay informed about all things travel and motivating us towards success. Working with Independent by Flight Centre has allowed me to achieve an ideal work-life balance. Being a part of Independent by Flight Centre means having access to unparalleled support. Despite working as an Independent Agent, I am also embraced as a member of the Flight Centre family. The connection and camaraderie within this community are fostered through various online platforms, webinars, and conferences. With the rising popularity of remote work, Independent by Flight Centre will undoubtedly continue to thrive. If you are seeking a host agency, I highly recommend considering Independent by Flight Centre as an excellent choice.
October 25, 2023

During the last 4 years my experience with Flight Centre Independent has been tremendously positive, and I couldn't be more thrilled with the exceptional support and professionalism provided by their team. Maria, Jill, Heather, and Crystal.

Maria and Jill (who I interact with frequently) have been instrumental in helping me grow my travel business.

Maria's expertise and knowledge in the travel industry is truly remarkable. She guided me through the intricacies of the business and provided invaluable insights, allowing me to make informed decisions and expand my clientele.

Jill's unwavering dedication and commitment to my success were evident from the start. She is always going above and beyond to ensure that I have all the tools and resources needed to thrive in the competitive world of travel. Her ongoing support and guidance is truly invaluable and appreciated.

I am incredibly grateful for their contributions to my success, and I wholeheartedly recommend FCI to anyone in the travel industry looking for a Host Agency.

October 24, 2023

Great Host Agency to work with to allow my business to grow. Support team is incredibly helpful and goes above & beyond to help when assistance is needed. I have worked with Independent By Flight Centre since 2018 and was able to substantially grow my business with them throughout the pandemic, I am very happy to be working with Independent By Flight Centre. The conference's and reward trips are pretty good too!

October 24, 2023

I have a multitude of positive things to say about Flight Centre Independent. Their team is outstanding, and they foster excellent communication through their workplace forum. Whenever I require assistance, it's just a message or phone call away. FCI not only simplifies the process of running a profitable business but also motivates me to exceed my usual efforts.

November 3, 2022
Updated Review

As a new to industry agent, I was looking for an agency that would provide training that I could access outside of office hours, have reasonable fees, and allow me to work from anywhere. I found all this and more with Independent by Flight Centre (IFC).

When an invitation to an information presentation for IFC popped up in my social media feed, I jumped on it. Knowing about Flight Centre and the reputation they have, I thought it might be just what I was looking for.

I'm so glad I took that chance as half-way through the presentation, I was 90% sure this was for me. And in speaking with the team after the presentation, I was 100% sure. The team made me feel me welcome and that feeling hasn't gone away in over 3 years.

I signed up shortly after that presentation, completed my system training and immediately started building my client list. Unfortunately, COVID hit about four months into my new career so I spent the next two years doing more destination and supplier training to enhance my personal knowledge base. I also did a lot of networking within the industry and within IFC itself.

The supplier connections IFC has with cruise, hotel, tour, FIT suppliers makes researching and booking travel for my clients so easy because I know that my recommendations to my clients are backed by those same connections. I can be confident in what I book because of this.

I honestly feel like IFC is a family and am so grateful for all of the experienced agents that offer their support and expertise on a daily basis. Even though I work alone, I am never alone in my business.

I would highly recommend IFC for anyone looking to build their travel business.

November 3, 2022
Previous Review

As a new to industry agent, I was looking for an agency that would provide training that I could access outside of office hours, have reasonable fees, and allow me to work from anywhere. I found all this and more with Independent by Flight Centre (IFC).

When an invitation to an information presentation for IFC popped up in my social media feed, I jumped on it. Knowing about Flight Centre and the reputation they have, I thought it might be just what I was looking for.

I'm so glad I took that chance as half-way through the presentation, I was 90% sure this was for me. And in speaking with the team after the presentation, I was 100% sure. The team made me feel me welcome and that feeling hasn't gone away in over 3 years.

I signed up shortly after that presentation, completed my system training and immediately started building my client list. Unfortunately, COVID hit about four months into my new career so I spent the next two years doing more destination and supplier training, making a ton of connections within the industry and within IFC itself.

I honestly feel like IFC is a family and am so grateful for all of the experienced agents that offer their support and expertise on a daily basis. Even though I work alone, I am never alone in my business.

I would highly recommend IFC for anyone looking to build their travel business.

May 9, 2021
Old Review

It has always been a great experience and pleasure being part of Independent by Floght Centre. They are so easy to deal with and very responsive. My business keeps growing and I am happy with all the support I have received in the 6 years I have been part of this team. Highly recommend them. Lee and his team are fantastic!

May 7, 2021
Old Review

I have been working in the Travel Industry since 1976 and always worked in a store front office. In 2015 I made the leap to work for FCI as a home based agent and have never looked back. The commission structure is fabulous and the pay is great! Working hard for yourself is very rewarding as you see the size of your pay cheque,not to mention you work for the very best boss-YOU
I love the freedom and constant support if needed. My only regret is that I didnt do this sooner.

May 7, 2021
Old Review

I have been in the industry for 11 years and part of Independent by Flight Centre for about 4 years. Even though this is an "independent" role, this company is really good at making you feel like part of a big family. Support is great (and the team will go out of their way for you), and there is a huge amount of knowledge within the company, which people are always more than happy to share. I highly recommend joining Independent by Flight Centre.

May 6, 2021
Old Review

I've been in the travel industry for several years, and have been an Independent consultant with Flight Centre for the last three. Although the word "independent" may sound a bit daunting, I'm grateful to continue to grow my travel business with an inclusive company that's flexible and accommodating to my level of knowledge of travel. I'm thankful for their support throughout the peaks and troughs of our ever changing industry.

Independent by Flight Centre comes highly recommended by me.

May 5, 2021
Old Review

I was a new to industry agent and interviewed several host agencies when I was interested in getting into the industry. I felt Independent by Flight Centre not only had some of the best commission rates I had found but also provided a lot more training than other agencies as well. Their new to industry fees were very fair and I was able to setup a payment plan that worked with the growth of my business.

Their support team is top notch and the community that they have built is also very supportive. It's very easy to find an answer to a question when you have one which is very important especially for new to industry agents.

When COVID struck they jumped into action and made sure that all their people were good and helped in any way they could. I have already started to build my own team and their programs allow for me as a business owner to grow my business without having to worry about a lot of the problems you'd have to when going it alone but the flexibility to truly be independent as well.

Highly Recommended.

April 29, 2021
Old Review

I started with FCI after I left my full-time job in the industry to pursue another career. I wanted to remain in the travel industry part-time, and FCI has been amazing in helping me facilitate running my own part-time travel business. The onboarding process was fantastic - a significant amount of one-to-one time with FCI staff to help me get set up and make sure all my questions/concerns were answered. Since I joined about a year and a half ago, I have had wonderful and enthusiastic support from the FCI team. Support requests are always responded to in a timely fashion, our internal communications system is extremely efficient for getting important news out to us fast (and therefore before our clients :-D), and the support for helping us find innovative ways to market our businesses has exceeded my expectations. I also want to point out the number of times their staff have sat on phone calls exceeding an hour with me to troubleshoot tech issues, counsel me on various aspects of running my business, and just chitchat/catch up all things travel-related. 11/10 would recommend FCI a million times over to anyone looking to start their own travel business, big or small.

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