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Cruise Planners

www.cruiseplannersfranchise.com
81 reviews
Cruise Planners logo
Cruise Planners logo
www.cruiseplannersfranchise.com
888-582-2150
Email Host Agency
3111 N University Dr Coral Springs, FL 33065
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All Reviews

81 reviews
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3 stars
2 stars
1 star

Top Review

January 12, 2024

When I purchased my Cruise Planners franchise, I had no experience as a travel advisor. They taught me everything I needed to know and gave me great tools to use. They are always upgrading and improving their tools so that I can grow my business quickly and easily. Then there’s the culture! The leadership of Cruise Planners can’t be beat. I’ve never worked with such incredible people—and I’m 68 so I’ve worked for Fortune 500 companies and medium-sized companies too. These people are the best!

Anita O'Donnell
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Debra Thune

Experience: 6-10 years

Sales: > $1 million

Status: Currently with company

July 20, 2025
Updated Review

My husband and I started with Cruise Planners in May of 2019. We were very new to the industry. We had started with another home-based company approximately 8 months prior, but we received minimal support. In those 8 months, we only had a handful of bookings, and most of them were our own reservations.

While attending the CLIA conference in April of 2019, we saw alot of people wearing the "CP green" shirts. So, we started asking some of them about Cruise Planners. Every single person we spoke with said they absolutely LOVED Cruise Planners, and they were very happy with their decision to join the CP family.

After more research, we decided to make the switch, and we are extremely happy that we did!

The support that we've received from the Cruise Planners home office has been fantastic. The CP technology is state-of-the-art. The coaches are very responsive, and they are in place to help us build our businesses. In addition, having access to the Facebook page that is set up for CP advisors has allowed me to obtain a significant amount of super helpful information from my CP colleagues.

The CP home office staff truly cares, and they are very supportive, and we really feel that they want us to succeed. In addition to the cutting edge technology and the outstanding coaching, they also provide marketing, training, and more.

My husband and I set a goal for ourselves to make the company's Top 50 list within our first five years. We were able to accomplish our goal within our first year- even with the COVID situation in full swing. We have now built our business into a multi-million dollar company, and we could not be more happy with our Cruise Planners franchise.

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Enrico Saltarelli

Experience: > 11 years

Sales: > $1 million

Status: Currently with company

July 11, 2025
Updated Review

I had a successful 35 year career in an industry I really enjoyed, however purchasing my Cruise Planners Franchise and building my own business from the ground up, was the best decision I made for a post retirement project.

Cruise Planners is mostly a business-in-a-box, with a 'just add clients' and 'build and mine your data base' with integrity, responsiveness and customer centric business practices as the active ingredients that the franchisee brings.

Cruise Planners makes available 1) the website management tools and processes, 2) the marketing strategies tools and amazing presentations, 3) the back of the house sales and booking tools, 4) limitless educational opportunities, 5) best-in-class Vendor Partnerships and 6) the compelling customer centric touch points and after purchase communications to make it look like you have this amazing in house team working for you 24 / 7.

The best testimony I can give to Cruise Planners for helping me build my successful business is "I wish I had found you ten years earlier.".

Would I do this again? Absolutely!

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Claire Aldrich

Experience: 1-5 years

Sales: $500k-$999k

Status: Currently with company

February 03, 2025

We bought our franchise for an encore career in retirement. We had no previous travel experience. With the amazing Cruise Planners tools for training and support we have been very successful in our first year. The entire executive team is always accessible, supportive, and truly cares about all their franchisees whether you sell $5 or $1M+. They completely understand that everyone gets into this business for a different reason and that is okay with them! Best choice we could have made to keep us busy and traveling in our retirement!

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Kim Schoengart
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Experience: 1-5 years

Sales: $500k-$999k

Status: Currently with company

February 02, 2025

Hello. I purchased my franchise in September 2023. I had no experience as my background is Nurse Practitioner.

I can't say enough about Cruise Planners from day 1 to today. I have received in person and virtual training whenever needed. My coaches have been instrumental in my success during my first year as I had greater than $500,000 in sales.

I have connected to multiple other franchise owners and learned so much from each and every one. Cruise Planners is top notch in being a host agency!! Come and join us and enjoy traveling!!!

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Jo-Ann Moss

Experience: > 11 years

Sales: $500k-$999k

Status: Currently with company

February 02, 2025
Updated Review

I've been with Cruise Planners for almost 14 years, and it remains the best decision I've ever made. The tools and assistance are excellent. I'm now a senior and can mold this business any way I'd like -- choosing my own hours, my own niches, and my own clientele, while still making a nice sum of money. I highly recommend this franchise.

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Maureen Cully

Experience: 1-5 years

Sales: $500k-$999k

Status: Currently with company

February 01, 2025

I have been so happy with my decision to join Cruise Planners back in 2020. The training at the beginning as well as the ongoing training opportunities have accelerated my growth. The support from home office, partnerships and collaboration with other advisors is fantastic. The technology is amazing, and I could not do my job without it.

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Susan Lola

Experience: 6-10 years

Sales: < $149,999

Status: Currently with company

January 31, 2025
Updated Review

Cruise Planners is the best Host Agency in the business. I couldn't do what I do without them. The software, training, support and more is outstanding. From day one they support you and provide you with everything you need to run your business. The transition to being my own boss was so easy. If you want to own your own travel agency come to Cruise Planners you won't be sorry.

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Melissa Shafiqullah

Experience: 6-10 years

Sales: $150k-$499k

Status: Currently with company

January 27, 2025

Great Franchise. Technology and support is top-notch! They have several opportunities to meet in person for bootcamps, technology training and conferences. The comradery among other owners is wonderful. The Signature Consortium has been a great partnership taking Cruise Planners Agents to an even higher level of professionalism and added benefits for customers.

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Nick Pena

Experience: 6-10 years

Sales: > $1 million

Status: Currently with company

October 18, 2024

Ahoy, fellow wanderlusters! If you're contemplating a voyage into the world of selling travel look no further than Cruise Planners. Cast off your doubts, because my journey began in 2014, and I can confidently say that it’s been one heck of a ride since then!

In just three short years, I navigated my way into the Millionaires Club—an exclusive club that I proudly still call home. And let’s be honest, the view from up here is spectacular! What truly sets Cruise Planners apart is the exceptional support we receive. Under the astute leadership of Michelle Fee, who exemplifies integrity like a lighthouse guiding ships home, agents are at the very heart of every decision. It’s as if they’ve taken the phrase “customer-first” and translated it to “agent-first.” Talk about a refreshing change in a world of self-serving “leadership!”

Now, let's talk about my fellow agents. They say every family has its quirks and boy, do we have ours! We're a delightful mix of personalities, some more eccentric than a cat in a bowtie, but that’s what makes our ‘Cruise Planner Family’ so great. The culture here is undeniably strong; it's more like a family reunion (minus the awkward conversations and fruitcake).

When it comes to training and support, Cruise Planners delivers a masterclass. They offer top-notch resources, making sure you're equipped to tackle the most complicated bookings with grace and style. However, let’s be real—the real game-changer here is the technology. If you thought your smartphone was smart, just wait until you experience CP’s tech tools. It’s like having a travel genie in your pocket, ready to grant all your clients’ vacation wishes at the push of a button!

Of course, no ship is perfect, and if I had a magic wand, there might be a few things I'd tweak. However, the essential elements—the core values of respect for people, integrity, inclusion, and excellence—are all firmly in place. These principles ensure that not only do we sell travel, but we do it with purpose and meaning. I am happy to answer any questions!

In conclusion, Cruise Planners is the right ship to board if you’re looking for a franchise that combines support, technology, and a wonderfully quirky community. I couldn’t be happier with my decision—it's been a voyage worth every wave! So grab your metaphorical life jacket and jump in; adventure awaits!

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Anonymous Reviewer
Host Agency Response

Nick, thank you for such an engaging and heartfelt review! We’re so thrilled to hear how your journey with Cruise Planners has taken you to new heights. Your enthusiasm for the support, technology, and culture we offer truly shines through. We’re incredibly grateful for your dedication, and we’re excited to continue supporting you as you reach even greater milestones. Here’s to many more waves of success ahead!

Cindy Reissig

Experience: > 11 years

Status: Currently with company

October 18, 2024

I started as an Associate in 2012 and have never looked back. It is such a fulfilling adventure helping clients, friends and even family make amazing vacation memories.
Being an associate with Cruise Planners has been everything I need to grow my business year after year. The resources from Home Office and my Franchise Owner's team continues to help me with my knowledge of all vendors and products available in the industry. The software from Home Office is the BEST, makes my job so much easier and impressive to my clients.

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Anonymous Reviewer
Host Agency Response

Cindy, thank you so much for sharing your experience! It’s fantastic to hear how Cruise Planners has provided the support and tools to help you grow your business year after year. Your commitment to helping others create memorable vacations is inspiring. We’re honored to be a part of your journey and look forward to helping you achieve even greater success in the future!

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