I have been an active agent with Inteletravel for eight years now and it has been an amazing experience. Agents have access to all the tools necessary to be successful. I was able to "retire" my full time job and just sell travel (FROM HOME) within a year of getting started. Highly recommend this host!
I have been in Inteletravel for over a year and am very happy with it. I honestly don’t know why it is labeled as an MLM because it isn’t. Inteletravel uses an MLM company, Plannet Marketing, to market and sell their agencies but Inteletravel itself is not an MLM and is a separate opportunity from Plannet Marketing. I have never been denied a booking—we work with all the major suppliers and I have been able to book amazing trips for my clients using our consortium as well. We have access to direct mail marketing pieces, thousands of hours of training, our own branded booking engine and commissions are paid on time in my experience. It is true that customer service has had issues but I feel that they have been dealing with their growing pains well. The wait times have gone down to normal times and they added a chat feature to their website that has helped tremendously. Inteletravel has grown very quickly in the last year and I think they had some natural growing pains. The administration there is knowledgeable and the company itself has been around for 30 years so they are established and have a presence in the travel industry. I would recommend them to anyone wanting to start with a company that gives options for any niche and the clout of an established brand. I recommend you research your sponsor and be sure to get on a team that will support you and answer your questions so you don’t have to depend on corporate to get your questions answered. That said, the company has a great Facebook page for agents and customer service answers questions usually within 24 hours if you email. And of course, you can call if need be as well. This is a great company with a reliable and experienced team of professionals leading it.
Hey Sandra!
First off, thanks for the review and sharing your experience. I wanted to chime in and let you know why we consider Inteletravel an MLM hybrid. When a host agency partners with an MLM (like the Inteletravel / PlanNet Marketing relationship) we classify that as hybrid model since the host has an MLM branch.
Even if the host agency members don't feel they are being pushed to join the MLM branch, we feel the host's decision to partner with an MLM is an important thing for prospective agents to be aware of. With Inteletravel, it's especially relevant to know because at the moment, you can't join Inteletravel without having a sponsor and going through the MLM side of the company.
And since the vast majority of MLM members don't make any money from the venture---we get this from the income disclosure statements the companies publish---we put an alert at the top so our readers can read up on how MLMs work and see if it's a good fit for their business goals. (This is not to say that Inteletravel does not have producing agents, as I know there are producing members, but the numbers show that a vast majority of the members do not make an income.)
-- Steph
I just read the review from above and disagree with the one star. I have been in this industry for 9 years. I don’t know everything because we learn new things everyday but I know quite a bit. Number one with Inteletravel there is an option for you to do the rep side and if you don’t want that side you don’t have to get it. So if being a part of a company structured this way is what you didn’t want you really should have known that from the million of you tubes that’s out on the company. Coming from a agency that has quotas to reach and a lot of other requirements I have found Inteletravel to be a blessing it maybe that you don’t have the sponsor that you needed to lead you in the right direction. Reach out to your sponsor director and see if they can assist you with more help. Thieves way Inteletravel is ran is great and coming from 8 years of outside experience this really is a wonderful opportunity for you.
I was with this host agency first and found out they are an MLM company. Things started out great at first but then after 2 months things went downhill. I would try to contact customer service and either get no help or no response. Also wait times to talk to customer service over the phone were ridiculous (2 hour wait one time). They made me feel like I was just another paycheck to them and those that signed me up would try to calm my feelings trying to make things sound better than they were because if I left so did the money they made off of me. They had ok training but they had many requirements to be able to make it to the 80% commission level. This meant you had to complete 3 different levels of training like complete the in house training 5 live webinars but they never told you how to join those webinars and it took a month to be able to get the emails to join them and they never state live webinar just complete 5 webinars and they have a library of old recorded webinars. You had to go to an industry event that was multi-day and had vendors from land and sea but they never gave you anyway to find these in your area. You had to join CLIA and take so many classes from them and you had to earn over $5000 in commmision. Once these were all complete then you could be an 80% commission earner. I felt lost most of the time I was with them and they were very commercial. I have since switch host agencies away from them and am happier because my new agency has a small town, homey feel which I never got with Inteletravel and I now have access to suppliers that I never had access to before because many suppliers refuse to work with MLM agencies and if they do they don't give them the same perks they give non-MLM agency relationships. I would look into a non-MLM host agency if I were you so that you can have a well rounded option for suppliers and work for someone who actually cares how you do not about the money you make those that signed you up!