Outside Agents Wins CLIA’s Travel Agency Innovator Award

July 1, 2016

Jacksonville, Florida, June 13, 2016OutsideAgents.com, America’s premier host agency, won Cruise Lines International Association’s (CLIA) Travel Agency Innovator Award last week during the 2016 Cruise Industry Hall of Fame Awards. The award ceremony took place during CLIA’s Cruise 360 conference held in Vancouver, British Colombia on June 2, 2016.

The awards were presented to the individuals and organizations that represented the most significant contributions to the cruise industry over the last year. Contenders were nominated and winners selected by CLIA Members earlier in 2016.

Chad Burt, Co-Owner of Outside Agents

“For us, innovation is a constant part of our day to day operations.”

              — Chad Burt, Co-Owner of Outside Agents

OutsideAgents.com co-owners Steve Muraca and Chad Burt were unfortunately not able to attend the award ceremony as they had previous engagements but they did sent in a video to be played when CLIA announced the winner:

"This is an amazing honor,” said Burt. “For us, innovation is a constant part of our day to day operations. We're committed to building better agents and the only way to do that is through innovation."

Cindy D’Aoust, President of CLIA, congratulated Steve and Chad on the award. “I wanted to share my personal congratulations on your winning the Travel Agency Innovator Award at the CLIA Hall of Fame Cruise Industry Awards. You truly represent the best of the cruise industry and we are proud to honor you with this recognition…It was clear from the numerous nominations we received from travel agents, praising your genuine desire to see them succeed – not just as an agency, but as individuals, that your commitment to improving agents’ education, sales skills and cruise travel knowledge has had a tremendous impact,” said D’Aoust.

OutsideAgents.com has plans to keep the momentum going. “Our most recent innovations are really the result of our commitment to building a better agent through education and technology,” said Burt. “They include the industry's first fully integrated technology platform with robust Client Relationship Management, Learning Management, Business Management, and Communication/Marketing systems that leverage the full range of available data to automate key functions, motivate agents, and boost the value of agents to their clients. Amazingly, we're doing this at cost for our agents.”

OutsideAgents.com: Founded in 1992, OutsideAgents.com is owned and operated by cousins Chad Burt and Steve Muraca. In its over 22 years of operation, it has grown to become one of the largest and most profitable host agencies in North America. OutsideAgents.com offers unparalleled support, cutting edge technology, best of class marketing and highest commissions in the industry. For more information contact: Michelle Reed

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