I’m Michelle Fee, Founder and CEO of Cruise Planners and we’re thrilled to be back from an Arctic adventure of a lifetime with a group of our top-producing agents.
And now, I have even more exciting news to share. We at Cruise Planners recently scored an incredible 99 out of 100 in Franchise Business Review's (FBR) Franchise Satisfaction Report. For anyone looking into franchise business opportunities, FBR is a trusted source in the franchise world, known for its thorough ratings and reviews of today's top franchises.
In their latest evaluation, FBR surveyed over half of our 2,500+ travel agency owners across 33 critical areas of franchise performance, including training and support, leadership, core values, financial opportunity, and more. The most recent survey research data showed satisfaction levels of:
91% - Training & Support
91% - Marketing & Promotions
92% - Effective Technology
92% - Team Culture
91% - Innovation
91% - Products & Services
94% - Trust
94% - Honesty & Integrity
93% of Franchisee Recommend the Business to Others
When stacked up against other franchise concepts, Cruise Planners stands out:
Franchise Business Review collects data on over 300 franchise business concepts each year and aggregates the research data from various categories into ‘Benchmarks’. When compared to other franchise business, the data found that Cruise Planners rose to the top in many categories:
Training & Support
Cruise Planners: 91% vs. FBR Benchmark: 62%
Marketing & Promotions
Cruise Planners: 91% vs. FBR Benchmark: 56%
Effective Technology
Cruise Planners: 92% vs. FBR Benchmark: 56%
Products & Services
Cruise Planners: 91% vs. FBR Benchmark: 67%
Innovation
Cruise Planners: 91% vs. FBR Benchmark: 57%
Fees
Cruise Planners: 81% vs. FBR Benchmark: 59%
Total Investment
Cruise Planners: 85% vs. FBR Benchmark: 61%
This year, Cruise Planners is celebrating a big milestone: 30 years since I started my journey from being a travel agent to creating a successful franchise model. I wanted to help travel advisors make more money and grow their businesses. My idea worked, and now Cruise Planners is the largest and most awarded travel agency franchise in the country.
To celebrate this milestone, we want you to experience the Cruise Planners difference. Whether you're a seasoned travel professional or just starting out, I invite you to take an interactive tour of our home office. You'll see how our excellent support, advanced technology, and strong community can help you succeed. Join us in celebrating 30 years of success and learn how you can be part of our future.