Fighting Chargebacks, Tour Operators for Families, G Adventures Vetting Process

In episode 134 Steph chats with Eduardo Cartaya from G Adventures about what family options G Adventures (and other resorts/operators) offer for advisors looking to focus on families. We also dive into what steps G Adventures takes to vet their on-the-ground partners and ensuring they're keeping the dollars in the local community to improve the welfare of those who live in the destination. Lastly, we answer the question how to handle chargebacks (and how G Adventures handles them).

A reminder that G Adventures will be back on December 15th, 2024 and you can submit any questions you'd like them to answer here:

Here's a list of helpful resources for today’s episode: (Register for HAR’s Host Week event!) (Submit questions, sign up for reminders for the F15, along with that week's questions we'll be covering!) (National Geographic Family Journeys operated by G Adventures) (G Adventures family collection) (Family Travel Association) (G’s measure of how much of every dollar stays in destination–Ripple score) (National geographic Journeys collection) (Marine collection) (Geluxe – 28 experiences at superior or upgraded service level. Adults only.)

We do this every week! If you have travel industry questions, HAR likely has an answer :) Submit your burning question here: and join us this Friday (and every Friday!) at 12CT for travel agent tips!

November 28, 2023
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