At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

How will this role have an impact?

The Travel Coordinator is an individual contributor role within Signify’s Travel department, which is responsible for the intake, qualification, and logistical bookings of ~72k annual air, car, and hotel requests for Signify Health clinicians nationwide. This role requires flexibility, attention to detail and a proactive approach to managing travel logistics effectively. This role will report directly to the Travel Supervisor.

Schedule Information

The department business hours are Monday through Friday 7am-6pm, and Sat-Sun 8am-5pm CST.

Staff weekend coverage is scheduled on a rotational basis.

This is a hybrid role, so you must be able to commute to the Dallas Headquarters office weekly located at 4055 Valley View Ln suite 700, Dallas, TX 75244. Days in office are subject to change based upon business needs.

What Will You Do

• Research, book, and manage travel arrangements within the guidelines of corporate travel policies
• Provide assistance with changes, cancellations, or other adjustments to travel plans as needed
• Maintain a high level of customer service throughout the booking process
• Take Inbound calls and place Outbound calls throughout the shift
• Communicate and collaborate with team members, travelers and other stakeholders to understand travel preferences and requirements
• Complete all other travel ancillary tasks as assigned
• Be on time, ready to work at assigned work location on a daily basis

We Are Looking For Someone With

• High School Diploma or equivalent (college degree is preferred)
• Strong communication skills, both verbal and written, with a customer service oriented approach
• Proven ability to prioritize and multitask in a fast paced and time sensitive environment
• Excellent time management and organizational skills with the ability to manage multiple reservations and deadlines
• Problem-solving ability to address travel disruptions, cancellations, or itinerary changes
• Highly detail oriented and ensures accuracy in all tasks
• Self-directed and works well independently, with ability to take direction and respond well to coaching and supervision when needed
• Works well with others and contributes to a positive team dynamic
• Experience using automated phone systems
• Strong phone and email etiquette
• Ability to work overtime as needed
• Ability to work weekend shifts on a rotational basis

Working Conditions

• Fast-paced environment
• Requires working at a desk and the use of a phone and computer
• Work effectively with frequent interruptions
• May require occasional overtime to meet project deadlines

About Us

As Signifiers, we are the heart of our culture. We define and build it -- from how we treat each other, to responding to our members’ needs and serving our communities. Living our Heart At Work Behaviors™ in every interaction every day helps us to put our purpose into action for our customers and members and create a workplace where we can all thrive. Every Signifier plays an important role in creating the culture we need, want, and deserve. We do this by putting people first, joining forces, creating simplicity, championing safety and quality, rising to the challenge, and inspiring trust. Join our team and bring your heart to work as we innovate and deliver solutions to make healthcare more personal, convenient and affordable.

Signify Health, A CVS Health company, provides value-based care, reduces costs and improves outcomes for older adults. Our network of more than 12,000 clinicians across 50 states provides health risk assessments to health plan members. This brings clinicians into patients’ homes to identify chronic conditions, help bridge gaps in care, address social and behavioral risk factors on health and improve members' engagement.

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The Typical Pay Range For This Role Is

$17.00 - $28.46

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great Benefits For Great People

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 04/01/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.