Travel Consultant
Mack & Associates, Ltd.
A leading travel agency dedicated to providing exceptional travel experiences to clients and is seeking to add a Travel Consultant to their team! The Travel Consultant will be responsible for assisting clients in planning, organizing, and booking their travel arrangements. This includes flights, accommodations, transportation, and other travel-related services. The ideal candidate is passionate about travel, has excellent communication skills, and can provide exceptional customer service. The compensation range for this role is $55-70K.
Responsibilities:
- Consult with clients to determine their travel preferences, needs, and budget constraints.
- Provide information on various destinations, travel packages, and itineraries.
- Book flights, accommodations, car rentals, and other travel services based on client preferences.
- Stay up-to-date on travel trends, visa requirements, and other relevant information.
- Collaborate with suppliers and vendors to negotiate rates and secure the best deals for clients.
- Handle client inquiries, concerns, and issues in a timely and professional manner.
- Process payments and ensure accurate documentation of all travel arrangements.
- Stay informed about changes in travel regulations and advise clients accordingly.
- Build and maintain strong relationships with clients to foster repeat business.
Requirements:
- Proven experience as a Travel Agent or in a similar role.
- Minimum of 3 years of experience but ideal candidate has 5-10 years
- Knowledge/usage of Sabre and ClientBase software is required
- Knowledge of travel industry trends, destinations, and travel-related services.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Customer-focused mindset with a passion for delivering exceptional service.
P-12