Join our growing team providing exceptional support to travelers. As a Remote Customer Support Specialist, you’ll assist customers with inquiries, bookings, and travel-related questions while delivering outstanding service from the comfort of your home.

Responsibilities

• Respond to customer inquiries via email, chat, and phone in a timely and professional manner
• Troubleshoot and resolve customer issues efficiently
• Maintain accurate records of customer interactions
• Collaborate with team members to improve service processes

Qualifications

• Strong communication skills (written and verbal)
• Customer-focused attitude and problem-solving abilities
• Comfortable with remote work and technology tools
• Previous customer service or travel industry experience is a plus

Benefits

• Fully remote role
• Travel Perks
• Flexible schedule
• Travel-related perks and incentives
• Opportunities for growth and development

Want to learn more? You can join an informational session here: https://calendly.com/jak-companyoverview