## About Us
Based in Tacoma, WA, we are a physician-founded and led national multi-specialty medical group. Our team comprises over 1,000 business colleagues and 4,000 healthcare professionals, including physicians, advanced practice providers, certified registered nurse anesthetists, and nurses. Since our establishment in 2001, we have cultivated a strong reputation, serving over 400 hospitals across 45 states. Our areas of expertise include emergency and hospital medicine, critical care, anesthesia, and telemedicine, with a steadfast commitment to innovation and patient-centered care.
## What We Offer
We provide a comprehensive benefits package to ensure the well-being and financial security of our employees, including:
- Medical, dental, and vision insurance
- Flexible spending accounts for healthcare and dependent care
- 401(k) retirement savings plan with company match
- Paid time off (PTO) starting at 15 days per year, accruing from your first day
- Ten paid company holidays annually
## Role Overview
As a member of our team, you will manage daily travel operations for our Ambassador physicians and locum tenens staff. This entails handling travel data, generating and reconciling reports, and resolving any travel-related issues concerning accommodations, housing agreements, flights, and ground transportation. You will work closely with travel agents, healthcare providers, and recruiters to effectively meet all travel needs.
- Location:** This role is fully remote.
## Key Responsibilities
- Create and maintain reports using various databases
- Manage the travel request dashboard
- Reconcile charges related to airfare, hotels, and rental cars
- Act as a liaison between travel agents, recruiters, and healthcare providers to address travel issues
- Initiate payments for hotel reservations approved for providers
- Coordinate travel and lodging arrangements for healthcare providers
- Maintain detailed records of all travel arrangements and requests
- Handle on-call responsibilities (less than 10 hours per month) remotely
- Support other related duties and special projects as assigned by your manager
## Qualifications
### Required Skills
- Strong time management and organizational abilities
- Excellent written and verbal communication skills
- Assertive decision-making and sound judgment capabilities
- Strong negotiation skills with attention to detail
- Client service-oriented mindset for both internal and external clients
- Creative and persistent problem-solving aptitude
- Ability to manage confidential information reliably
- Strong interpersonal skills for effective interaction across all organizational levels
- Capability to multitask and prioritize in a fast-paced environment
- Proficiency in Microsoft Office, SharePoint, Salesforce, and Concur
### Preferred Qualifications
- Some college coursework, an associate degree, or relevant certifications
- A college degree or a combination of education and relevant experience is preferred
- 1-2 years of office experience with clerical work and travel coordination
- Experience with Salesforce, SharePoint, and travel coordination is a plus
## Our Commitment to Diversity, Equity, and Inclusion
We are an Equal Employment Opportunity (EEO) employer committed to promoting diversity, equity, and inclusion. We value the unique perspectives and backgrounds of all employees and strive to foster a respectful and valued work environment. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law.
*Note: This description outlines the current requirements of the position. Duties and responsibilities may evolve, and the description will be updated accordingly.
Employment Type: Full-Time