Why Work at BYU

As the flagship higher education institution of The Church of Jesus Christ of Latter-day Saints, Brigham Young University (BYU) strives to be among the exceptional universities in the world. At BYU, we are devoted to our faith and to our students. We take an active role in the University's Mission: "To assist individuals in their quest for perfection and eternal life.”

Our unique mission, deeply rooted in the Gospel of Jesus Christ, provides countless ways to serve and make an impact. This, along with our remarkable culture of belonging, weekly devotionals, and endless opportunities for learning and growth—all situated within a beautiful and historic campus—make it hard to imagine a more inspiring place to work.

Brigham Young University strongly prefers to hire faithful members of The Church of Jesus Christ of Latter-day Saints.

Specialty Travel Consultant, Supervisor – Continuing Education (CE)

This position supports the Strategic Travel Manager – Continuing Education (STM-CE) by overseeing daily Continuing Education (CE) Travel Office operations, including supervising, training, mentoring, and coaching Specialty Travel Consultants – CE. The role serves as a trusted business advisor to campus departments and coordinates complex domestic and international group travel, requiring advanced knowledge of CE programs, ISP, and athletic team and individual travel. Under the STM-CE’s direction, the position manages high specialty travel volumes while contributing to and leading process improvement initiatives and travel office projects.

What You’ll Do In This Position

Deployed Travel Office Support

• Coordinate FSY agent training, support CE strategic travel initiatives, and provide after-hours emergency and on-site logistical support
• Lead, mentor, and manage the CE travel team (up to 4 FTEs plus student/junior staff) and direct Specialty Travel Consultants as needed
• Oversee compliant deployed travel operations, including transaction review, corrective action, and policy guidance
• Book and manage complex domestic and international individual, group, VIP, and event travel; negotiate airline, hotel, and ground contracts
• Advise customers on travel authorization and expense tools; prepare and deliver travel presentations and conduct campus visits for performance feedback

Strategic Sourcing & Relationship Management

• Maintain key customer and preferred partner relationships
• Represent BYU Travel at industry events and share insights with the team

Process Improvement & Initiatives

• Participate in process improvement and strategy development
• Lead departmental improvement projects and assist with university focus groups

Required

What qualifies you for this role:

• A firm commitment to the mission of BYU.
• Bachelor’s degree in business management, travel and tourism, geography, or a related field, or equivalent education/experience
• Minimum four years of professional experience with advanced knowledge of procurement, sourcing strategies, and cost methodologies
• Strong negotiation, vendor management, and specialty sourcing expertise
• Excellent communication, interpersonal, and customer service skills
• Proven ability to manage complex issues, high booking volumes, industry technology, and deadlines with accuracy and efficiency

Preferred

• One year of contract and relationship management experience (in addition to required experience)
• Experience with leisure, tour, and group travel bookings
• Experience leading initiatives and ensuring accountability for outcomes

What We Offer In Return

This position comes with fantastic benefits, including:

• 401k. BYU automatically contributes 8% at no cost to you. Additionally, if you contribute 5%, BYU adds an additional 4% (Rehires may qualify for different retirement plans)
• Generous vacation and sick time, plus 13 paid holidays
• Employee assistance program, available to the employee and all members of their household
• Tuition benefits for employees and eligible family members
• Access to athletic facilities
• Excellent medical/dental benefits
• Short/long term disability benefits
• Paid parental and maternity leave
• Wellness program
• Free on-campus parking
• Free UTA passes for employee, spouse, and qualified dependents
• Discounts at the BYU Store and for many events at BYU

Pay Grade: 53

Typical Starting Pay: $73,000 - $95,000

• Please attach a cover letter with your resume.
• If the job has a post-end date, the last day to apply is the day before by 11:59 pm MST. If the job doesn’t have a post-end date, the job could close at any time on any day**

Required Documents

All Staff positions require a resume.

Refer to the Job Posting for any additional required documents.

Members of The Church of Jesus Christ of Latter-day Saints must hold and be worthy to hold a current temple recommend.

Brigham Young University is an equal opportunity employer, including disability and protected veteran status.

Brigham Young University (BYU) is widely recognized not just for its world-class education, but for its deep commitment to inspired religious values. Gathered together in a Christ-centered atmosphere, BYU employees are a vital part of a community of belonging, where we value the experiences, perspectives, and talents of each individual. If you share in our devotion to faith and to excellence, we have a place for you here at BYU!