As we all know the travel industry is very competitive ,I use all the resources that have been given to me by Jane Fencer (owner at World Travel Specialists). Personal customer service is the key to making my home based a success . Constantly taking courses to gain knowledge and attending webinars . I find each day I look at the specials that are in my emails , network on Facebook Business page . When I get a lead I offer and incentive to that new client which has given me clients that have returned . I set aside time daily to do leads and network outside of my home. The world will not come to you it is the personal service that I give that helps me increase my clients in my business.