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Travel Quest Network

www.travelquestnetwork.com
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855-846-7821
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Is Agent mate included in the cost, or is the subscription for that a separate fee?
Asked by Stephanie Bullock on December 30, 2019 in Pricing
Answer by Kerri Vouk Host Agency Rep — December 30, 2019

AgentMate is included in the cost for our agents!
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What programs or education is offered by Travel Quest for travel agents to be in compliance with Payment Card Industry (PCI)?
Asked by Patricia Tolbert on December 26, 2019 in Programs
Answer by Kerri Vouk Host Agency Rep — December 27, 2019

We have a CRM available, AgentMate through Travel Leaders, that is credit card compliant to collect and house credit card information. Agents can also use other CRM's that are PCI compliant if they would like to. We recommend and train on how to collect and apply payments for trips.
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With the high volume in the travel industry, how often does Travel Quest update their CRM system.
Asked by Patricia Tolbert on December 26, 2019 in General
Answer by Kerri Vouk Host Agency Rep — December 27, 2019

We have a free CRM available called AgentMate, which is through Travel Leaders. Agents can also use whichever CRM they prefer if there is a specific one they like.

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What programs does Travel Quest offers to assist the agents in obtaining their accreditation with ASTA and IATAN?
Asked by Patricia Tolbert on December 26, 2019 in Programs
Answer by Kerri Vouk Host Agency Rep — December 27, 2019

Agents can be added to our IATAN list right away. Agents can also earn their own IATA ID card after earning $5,000 in commission over the previous 12 months. ASTA is a great group that our agents can join as well! We have had many deals with them in the past to join.
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Is Travel Quest is an American Express Travel Representative?
Asked by Patricia Tolbert on December 26, 2019 in General
Answer by Kerri Vouk Host Agency Rep — December 27, 2019

Our agency is apart of the American Express (APEX) program.
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