F15Episode 228

Supplier network? Where to start? Changing commissions?

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Supplier network? Where to start? Changing commissions?


This week for the Friday 15, Shayna co-hosts with Sheila Folk of Travel Industry Solutions. We’ve got a bunch of great questions to discuss:


  1. I realise that every Host agency has a different network of suppliers. Even though I understand that I'm not supposed to go out of network if working in their system, if I am able to keep my own name and advertise as my own company, am I allowed to book with different networks of suppliers?
  2. I feel a little overwhelmed with so much information and access out there that my brain is freezing. I don't know where to start off so I am doing all at the same time and freaking out. Do you have a "step list" of what to do first that you would recommend? - Build a website, contracts, forms, services guide, social media, trainings (do I prioritize supplier trainings or destinations?) I have a business and social media account set up and going but I am a mess behind it all.
  3. Can an agency change your commission level without notifying you or sending you a new contract to sign?  Shouldn't there be some kind of agreement or acknowledgement from the agent before that happens?  Then what if a host changes to a monthly fee. Again shouldn’t there be a new contract or the option to leave and take your business.  


RESOURCES:


➡️We have a great article on What is a Preferred Supplier - https://hostagencyreviews.com/blog/travel-preferred-supplier

➡️We have a great article about 10 steps to starting a travel agency - https://hostagencyreviews.com/blog/starting-a-travel-agency-from-home. We link to many other snippets from other podcasts, along with templates available complimentary to you and any required accreditation information

➡️Tech Week! Registration is open for HAR*Wired! | Host Agency Reviews: https://hostagencyreviews.com/page/tech-week


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By

Shayna Zand

Published

October 10, 2025

Sponsored by

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Travel Industry Solutions

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