Description
We are health care innovators, problem solvers, and bridge builders for better health. DOCS Health delivers comprehensive direct and on-location comprehensive health services across many sectors. Improving health outcomes for schools, the military, government agencies, correctional facilities and corporations around the world is our mission. We provide solutions that remove barriers, add value, and provide access to high-quality care.
We are seeking a highly organized and detail-oriented Travel Scheduling Agent to join our team. As a Travel Scheduling Agent, you will be responsible for managing all aspects of travel arrangements for our clients, including flights, accommodations, ground transportation, and other travel-related services. The ideal candidate will have experience using Concur or other travel management software, as well as exceptional communication and customer service skills.
Responsibilities
- Manage and book all aspects of travel arrangements for clients, including flights, accommodations, ground transportation, and other travel-related services.
- Utilize Concur to ensure all travel arrangements meet company policies and procedures.
- Monitor flight itineraries and make necessary changes to ensure timely and efficient travel.
- Provide exceptional customer service to clients, addressing any questions or concerns they may have regarding their travel arrangements.
- Maintain accurate records of all travel bookings, expenses, and reimbursements.
- Audit time and expenses into company software and make necessary corrections as needed.
- Research and recommend cost-effective travel options to clients.
- Stay up to date on travel industry trends and changes in regulations to provide clients with the most current information.
- Communicate with vendors to ensure clients' needs are met during travel.
Requirements
- Minimum of 1 years proficiency in Microsoft Office Suite
- Preferred experience managing travel arrangements in a corporate setting
- Exceptional attention to detail and organizational skills
- Excellent communication and customer service skills
- Ability to work independently and prioritize tasks in a fast-paced environment
- Familiarity with travel regulations and industry trends
- Ability to work night and weekends as needed
With over three decades of experience, we are a trusted industry leader. Our experienced team of clinicians and logistics professionals are dedicated, and strive to do the right thing for our partners and their members every time. Because of this commitment, we’ve set a new standard of care delivery through our fixed-clinic, mobile treatment center, telemedicine, and portable deployment models.
Join our team, and become a part of a bridge for better health.
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If you are made a conditional offer of employment, you will be required to undergo background check (including criminal record check) and drug screening. We use E-Verify in our hiring process.
DOCS Health is committed to ensuring equal employment opportunity. All employment decisions, policies, and practices are in accordance with applicable federal, state, and local anti-discrimination laws. DOCS Health will not engage in or tolerate unlawful discrimination (including any form of unlawful harassment) on account of a person's sex (including pregnancy), age, race, color, religion, national origin, ancestry, citizenship, physical or mental disability, sexual orientation, gender nonconformity, status as a transgender individual, gender identity, genetic information, marital status, family responsibility, armed services, or any other status protected by law.