Nexion Reviews

(109 reviews)
6225 N State Hwy 161, Ste. 450
Irving, TX 75038
1-800-747-6813
sales@nexion.com
"Our site is a free resource intended to help agents find a host agency. If we helped out, please pass along the kindness and let host agencies know our site helped in your decision making process." - Steph

Host Agency Details

Affiliations:
Vacation.com
2015 Sales:
$100 million+
Host Type:
Host Only
Accepting:
Beginner Agents, Experienced Agents
Members Of:
ARC, ASTA, BBB, CLIA, IATA, NACTA, PATH
# of Contractors:
1000+
GDS:
Amadeus, Apollo, Sabre, Worldspan

About Nexion

The industry’s most dependable full-service host agency since 1995, Nexion provides independent, U.S.-based travel professionals of all experience levels with the tools, education and support they need to reach their full potential.

NEXceed All Expectations – As a member of the Nexion family, you will earn what a passionate travel professional should earn: up to 90% of commissions with more than 140+ air, cruise and land preferred suppliers.

NEXpand Your Network – Through Nexion, you will work with some of the most supportive people and suppliers in the industry. These partnerships will help give you the confidence and connections you need to succeed on your own terms.

NEXplore New Opportunities – Nexion provides you with resources, tools and guidance to help you develop professionally and personally, including virtual classroom training, a program for new agents that lets you earn commission while you learn, and mentorship programs.

NEXperience a Better Way – Nexion will support you with technology tools and other resources that help you manage your business and simplify the booking process. These include access to multiple booking, reporting and administrative tools; your choice of GDS; a point-and-click, Web-based air, car and hotel booking tool for agents who don’t have a GDS; and more.

NEXite Your Clients – Nexion gives you the marketing muscle to consistently showcase the latest travel offers along with your value as a travel professional, keeping your agency top-of-mind throughout the year.

Be NEXceptional. Be NEX! Discover more at nexion.com.

Learn More

Nexion Reviews

109 Reviews for “Nexion”

  1. Pete Larson
    August 12, 2016 at 9:40 am #
    4 / 4 found this review helpful.
    Rating

    I’m coming up on 5 years with Nexion and find them to be vital to my business. I was always independent prior and decided to give a host agency a try. Nexion offered 90% level and I grabbed it. I make much more now than I could using my own IATA with the preferred vendors. I love that I can use SNAP! and book clients air with ease. I love that I can charge a client fee through them as well. They are quick to respond to my questions, offer loads of training and are coming soon with a CRM system to manage clients. They have a great forum where agents can connect as well. This host agency fits my business model very well. Keep in mind I never wanted a host to begin with…and after trying them on for size, I never left.

    Industry Experience: I have 6-10 years industry experience
    Affiliation: I am currently hosted by this host agency

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  2. Ann Bartholomew
    July 31, 2016 at 8:16 am #
    5 / 5 found this review helpful.
    Rating

    I had the chance to sit in a panel discussion during CruiseWorld in 2012 among all the larger host agencies as why a new travel agent would/should join them. There was a list of questions asked by the moderator, and each agency was given a turn to respond. I couldn’t tell you what question it was that made me choose Nexion, and I told myself I wouldn’t pick them just because we were in the same state (TX). But I liked that they had the 2 different types of training: BootCamp and Agent Essentials, annual conferences, and the one-on-one mentoriing with either a fellow agent, or one of the sales staff… The commission range was good, too, and the member fee(s) was reasnable…

    Industry Experience: I have 1-5 years industry experience
    Affiliation: I am currently hosted by this host agency

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  3. Laurie Johnson
    July 27, 2016 at 5:05 pm #
    4 / 4 found this review helpful.
    Rating

    I joined Nexion last year after doing research for many hosting companies as well as trying own my own. I found it much easier to join with a host agency as less expensive. I feel like this was the right choice for me and Nexion feels like my family. Our agents are so helpful and give great information for us new to the travel industry. The learning experience, providers, education, and the Nexion staff are excellent and so supportive. It saves a lot of money and time for us agents with promotions by vcom, postings to our facebook business page and everything that is sent out to our clients is so professional. I’ve had comments already and people are very impressed when then see the brochure as well as the promotional mailers. From my first conversation with our president I knew this was the right place for me to be. I plan to run my business from Canada as well as another country in the next few years and this is still possible with Nexion.
    I still have a lot to learn about the travel industry but it is truly an enjoyment and pleasure to work with Nexion and it never really feels like work. It is true if you love what you do you will succeed.

    Industry Experience: I have less than 1 year industry experience
    Affiliation: I am currently hosted by this host agency

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  4. Chad Shields
    July 27, 2016 at 1:06 pm #
    3 / 3 found this review helpful.
    Rating

    I started as an independent contractor with a local travel agent five years ago. Nexion was her host agency and I had no idea how fortunate I was at the time to become a part of the Nexion family. The Nexion team and their supplier contacts have been critical to my development as an agent. The leadership team at Nexion is very committed to my success and I’ve gotten the same feedback from other Nexion agents I’ve met over the years. The training they offer is top notch. The commission rates are excellent and I’ve never had a problem with a commission payment. When I decided to branch out on my own and launch my own agency last year it was a no-brainer to stay with Nexion with my new account. I can’t recommend Nexion highly enough to people starting in the travel business as new agents or to industry veterans looking for a new host.

    Industry Experience: I have 1-5 years industry experience
    Affiliation: I am currently hosted by this host agency

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  5. Ralph and Adelia Celento
    July 26, 2016 at 8:28 am #
    3 / 3 found this review helpful.
    Rating

    In the years since becoming Travel Agents we have had a few different hosts. Since joining Nexion in April 2016 we have been so VERY PLEASED. From the initial contact with Karlen Okamura to the most recent boot camp we have learned so much and received top notch support from every dept., Membership Services, Education, Sales, Information Tech, and Operations.

    Last week we attended the Boot Camp in Irving Texas and in 3-days we learned more about who, when, why, and how to operate our business and service our clients. Meeting Amy, Lauren, Chris, Robby, 45 fellow Nexion Agents, and several of the preferred suppliers was OUTSTANDING! The hotel where it was held (Sheraton DFW Airport) was a great location, the accommodations, the event support, and food were fantastic.

    The 45 agents who attend the boot camp have experience ranging from brand new to 53 years. We not only got the value of sharing experiences and learning from each other, but more importantly we form friendships. Using Nexion Town we form a community group to continue to learn, share, and help one another for many years to come.

    The current capabilities with Nexion including Passport Online website, Mailpound eBrochures, Nexion Town (community groups), Web View (the members main page), invoicing, the preferred suppliers, and most of all the feeling of being a part of the team/family.

    Jackie Friedman took time out of her busy schedule and fighting jet lag (returning from Europe the previous night) and answered questions, gave us some helpful tips and explained that Nexion is a TOP SHELF organization.

    Even with the tools they have today, Nexion is not settling for status quo, but pursuing even better tools. I wish we could attend the CoNexion in San Diego this September but it’s just not possible. That said if you can join Nexion and attend you will be amazed at the new and improved tools and see first hand what I’ve been trying to say about the sense of team and family that Nexion offers.

    Joining Nexion was one of the best decisions I have made in operating our travel business. I hope this review is helpful and you take my recommendation to join Nexion and become a part of the team/family.

    Industry Experience: I have 1-5 years industry experience
    Affiliation: I am currently hosted by this host agency

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  6. Holly Tucker
    July 15, 2016 at 5:59 pm #
    3 / 3 found this review helpful.
    Rating

    I have been with Nexion for 17 years. They have always been professional, and on top of technology, and pro-active for agents. Commissions are paid promptly. Never had a problem, and am very happy with all they do.

    Industry Experience: I have 11+ years industry experience
    Affiliation: I am currently hosted by this host agency

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  7. Glenn Willson
    June 16, 2016 at 2:41 pm #
    6 / 6 found this review helpful.
    Rating

    I have been affiliated with many different Host Agencies over the years and have never been happier than I am with Nexion. I always receive my commission payments on time (big deal to me after being ripped off by the likes of JoyStar), there are many useful tools provided in the back office including NexionTown which is a platform for all of the Agents to discuss/refer different suppliers, destinations, etc, and, for the most part, the individual departments are very responsive (accounting, commissions, etc), professional, and courteous!

    The only negatives I could share would be trying to get a hold of Management with any specific issues and the policy on getting new suppliers approved (blanket emails with no follow through gets old). These two items almost dropped this to a 4 star but since everything else runs so smoothly, Nexion still warrants a 5 star when I compare to the other options out there.

    Industry Experience: I have 11+ years industry experience
    Affiliation: I am currently hosted by this host agency

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  8. Cindy Andrade
    June 13, 2016 at 5:03 pm #
    3 / 3 found this review helpful.
    Rating

    I started out in 1998 with a home-based agency with a host that is no longer in business. When I joined Nexion in 2013 a couple of my concerns were how well they handled accounting & commissions as well as support & response for such a large group of agents.

    I have totally impressed in all aspects. They offer training & support from beginners to experienced agents. Their training and conferences are wonderful not to mention their recognition program called President’s Circle.

    They are a larger company with a small company personality of warmth & caring.

    Being part of the Travel Leaders group of companies is a win-win for all. I’d do it all over again if I had too.

    Industry Experience: I have 11+ years industry experience
    Affiliation: I am currently hosted by this host agency

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  9. Jan Smith
    June 13, 2016 at 10:02 am #
    2 / 2 found this review helpful.
    Rating

    I have been in the travel industry for 25 years, and moved to Nexion a few years ago, coming out of a bad situation with someone else.

    commissions are paid twice a month, and always on time!

    I’ve been very happy working with Nexion. They offer so many different options for the agent – training for all levels of experience. Their support system is very responsive, and I haven’t had any problem they couldn’t help with right away.

    I can book any type of travel through the webview, or with the individual suppliers.

    They have something for everyone – whether an agent is just starting out, or experienced.

    Happy with Nexion!

    Industry Experience: I have 11+ years industry experience
    Affiliation: I am currently hosted by this host agency

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  10. Rowanne Gallo, CTA
    June 13, 2016 at 9:20 am #
    3 / 3 found this review helpful.
    Rating

    I made the move to Nexion 3 years ago from a previous host agency. The experience, education, profitability, and respect that comes with being of member of this team is unmatched!! Hands down, it is the most important business decision that I could have made. As others have mentioned, it is truly like being in a family that cares about the success and well-being of all members. The fact that Vacation.com is our consortia team is hugely beneficial. The level of training that I receive and their invaluable direct mail and email marketing saves me hundreds in business expenses!
    I can’t say enough about the administrative team—-each is so impressively knowledgeable and helpful EVERY time that I have ever needed direct assistance. No doubt, the most NEXceptional host agency to join 🙂

    Industry Experience: I have 6-10 years industry experience
    Affiliation: I am currently hosted by this host agency

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  11. Sheryl
    June 12, 2016 at 3:16 pm #
    3 / 3 found this review helpful.
    Rating

    I have been with Nexion for over 4 years. They are continually adding new programs to help the agents. Their response time for questions is extremely quick. Commissions are paid on time. One of the reasons I joined them was their association with Vacation.com, which includes even more benefits. Nexion is a great host agency whether you’re a veteran agent or just starting out.

    Industry Experience: I have 11+ years industry experience
    Affiliation: I am currently hosted by this host agency

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  12. Annemarie Helmetag
    June 10, 2016 at 6:57 pm #
    3 / 3 found this review helpful.
    Rating

    I have been in the travel business for over 30 years I have worked in storefronts I have worked in Internet agencies and I have owned my own business for many years I now have a agency that is strictly a preferred client base so Nexion has been a great choice for me.
    I have been working with Nexion for many years under the 90/10 split which has worked great for me. My business has grown tremendously over the many years that I’ve worked with the support they give you. I would recommend Nexion to anyone starting out in the business that is looking for support.
    They offer many classes in training and if you need anything they are only a phone call away.
    With the start of the new nexion town meetings for local agents this is another’s step forward to help new agents great move.
    I look forward to working under Nexion for many more years Thank you Jackie and her whole team.

    Industry Experience: I have 11+ years industry experience
    Affiliation: I am currently hosted by this host agency

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  13. Laura Gidden
    June 10, 2016 at 10:45 am #
    4 / 4 found this review helpful.
    Rating

    I have 26 years in the travel agency industry, and for the last 8 plus they have been with Nexion. I had my own brick and mortar agency for five years, and then I was an Independent Contractor with the agency I sold. When I was ready to make the change to a Host Agency, I didn’t have far to look. At the time Nexion was owned by Sabre, so it was a no brainer for me. Nexion has gone through some very positive changes the last few years, and are now under the Travel Leaders Group. I can’t say enough about the increased commission amounts, the preferred supplier support and just knowing that the home office is there for me. So, if you’re looking for a GREAT Host Agency, look no further….Nexion is the one!

    Industry Experience: I have 11+ years industry experience
    Affiliation: I am currently hosted by this host agency

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  14. tony bouse
    June 10, 2016 at 8:54 am #
    3 / 3 found this review helpful.
    Rating

    I am very impressed with Nexion in many ways. Being an 18 year veteran, I joined Nexion over two years ago. What I like the best was their affiliation with Vacation.com. The amount of “free” mailings and social media benefits they offer me is outstanding. I attended my first Co-Nexion in 2014 in Orlando and could not believe the huge attendance of other independent contractors like myself. Jackie Friedman gave me a warm hug as though we knew each other for twenty years. The other benefits that assist me in my business is the on going training by their staff and the vendors. If you looking for a company to Nexcite you, then Nexion is the one!

    Industry Experience: I have 11+ years industry experience
    Affiliation: I am currently hosted by this host agency

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  15. Tina Shands
    June 9, 2016 at 4:32 pm #
    3 / 3 found this review helpful.
    Rating

    Travel is my 3rd Professional Career. I have been a lawyer and an educator. When I decided to open my own business, I looked for a place where I could get support. I needed to be able to receive education and advice. I also wanted to be very independent. I looked at some hosts that required me to use their name. I discarded them immediately. I then found some that would only let me book their preferred suppliers. I discarded those because while preferred suppliers are the best, sometimes they don’t fit a client’s needs. Other hosts I considered had a commission split that was of no benefit to me as a home agent. After many hours of research, I found that Nexion satisfied all of my needs. They have a training program that got me started and continues to educate me, they allow me to truly be an independent business person, they allow me to book with suppliers as I see fit but have a great variety of oustanding preferred suppliers to work with, and their commission split is more than fair. Through the years, I have also discovered the affiliation with Vacation.com is a very valuable benefit of being with Nexion. I did not give Nexion a 5 star simply because there is always room for improvement. There will always be minor things here and there that need to be worked on but I do believe Nexion puts forth the effort to continue improving. I have not found any other Host Agency who offers more. I highly recommend Nexion to new and seasoned Travel Agents who are looking for a Host Agency.

    Industry Experience: I have 1-5 years industry experience
    Affiliation: I am currently hosted by this host agency

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  16. Fran Munyon
    June 9, 2016 at 2:55 pm #
    1 / 1 found this review helpful.
    Rating

    I have been with Nexion since 2010 and just love the personalized service and support I receive when I have questions or need any assistance. I am able to earn the highest commission levels for my bookings and am able to maximize my business potential with their marketing, training and education programs. I really enjoy being part of Nexion and highly recommend Nexion to anyone looking for a Host Agency.

    Industry Experience: I have 11+ years industry experience
    Affiliation: I am currently hosted by this host agency

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  17. Tammy Graham
    June 8, 2016 at 1:53 pm #
    1 / 1 found this review helpful.
    Rating

    When I decided to open my own storefront agency three+ years ago, I did research and ended up getting hosted by a “more local” travel agency. This was a complete mistake. They kept entirely too much of my commissions and nickle and dimed me to death. The gave rude service if any at all. After poor year with them I found NEXION and haven’t looked back since. Though I am very experienced in my field and really don’t need training and seminars, Nexion does provide great service and excellent training options to newbies. Their commission structure is super fair and the employees are very personable to talk with. Any (very few)issues I’ve had, have been very easy to deal with. I would highly reccommend NEXION to anyone ready to start out on their own!

    Industry Experience: I have 11+ years industry experience
    Affiliation: I am currently hosted by this host agency

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  18. Debra Martin
    June 7, 2016 at 3:29 pm #
    1 / 1 found this review helpful.
    Rating

    I can’t say enough good things about Nexion! I have been a travel specialist for 21 years, and the first 17 years worked in a brick and mortar office with much success. I decided 4 years ago to go out on my own, and work from home. I did my homework when searching for the best Host agency, believe me! I had multiple spread sheets, pros and cons and spoke personally to every host agency that I was even considering. I read all of the reviews on this website, and considered what was important to me. High commissions, great contracts with the suppliers that I love, ease of accounting/invoicing, how quickly commissions are paid, and how easy would it be to contact Nexion, and get answers when I had questions. Nexion won with flying colors, and I have not regretted my decision. In fact, I have personally referred several past colleagues of mine to join the Nexion family! I have no complaints, and I love the family feel that I get from being affiliated with Nexion. Our annual conferences are just tons of fun, and very educational. I truly love working with Nexion!

    Industry Experience: I have 11+ years industry experience
    Affiliation: I am currently hosted by this host agency

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  19. Terry's Travel
    June 6, 2016 at 10:56 pm #
    1 / 1 found this review helpful.
    Rating

    I have been with Nexion now for over 11 years. I had previously been with three other hosts and did not find it easy to work with any of them. Nexion makes it so easy to get paid, to get help, and to find out needed information. I have been to every CoNexion conference they have held. I learn so much and get so revved up for another year. When you look at all that they offer, they are just what I needed to help my business grow. Thanks Nexion!

    Industry Experience: I have 11+ years industry experience
    Affiliation: I am currently hosted by this host agency

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  20. BIll Tilburg
    June 6, 2016 at 8:00 pm #
    1 / 1 found this review helpful.
    Rating

    I will celebrate 20 years in travel this October thanks to NEXION! There was so much I didn’t understand about growing an agency to profitability, but thanks to NEXION, under the leadership of Jackie Friedman and her dynamic staff, I received training and support that allowed me to grow and mature in the business. New to the business or a veteran, the NEXION programs like BOOT CAMP, MENTORING, & STATEGIC SALES COACHING, to name a few will provide agents with the necessary tools to achieve their goals in the travel industry!

    Industry Experience: I have 11+ years industry experience
    Affiliation: I am currently hosted by this host agency

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  21. Barbara Broomell
    June 6, 2016 at 7:19 pm #
    1 / 1 found this review helpful.
    Rating

    NEXION is an outstanding host agency offering agents of any experience level excellent training and support.
    They are always there to answer my questions and help me in so many ways.

    Industry Experience: I have 11+ years industry experience
    Affiliation: I am currently hosted by this host agency

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  22. Sandra Vaessen
    June 6, 2016 at 4:34 pm #
    1 / 1 found this review helpful.
    Rating

    I have been with Nexion for a year now and have found it to be a very professional organization.
    I have been in the travel business for more than 25 years and finally decided that
    I wanted to leave the partnership I had been in for more than 20 years and lower
    my expenses and work from home.

    I did my research and finally decided to call Nexion. I worked mostly with Karlen Okamura in Sales at first and found the sales staff to be well versed in their product and quick to provide answers and suggestions.

    My old agency was affiliated with Vacation.com and I loved how proactive they were in providing marketing and other programs to small travel business owners. That was definitely a help to me in deciding which host agency to go with.
    When you are on your own you can’t do it all. I use Clientbase as well as Vcom’s Engagement Program for my database marketing. These are programs that provide marketing opportunities I wouldn’t have the time or money to take on by myself.

    I have not regretted my decision to work with Nexion for a minute and would recommend it to both experienced and especially to new travel agents for all the assistance and training they offer.

    Prepare to work hard and take advantage of the programs and suppliers available and you will do well.

    Come join a large group of satisfied customers. You won’t be disappointed.

    Industry Experience: I have 11+ years industry experience
    Affiliation: I am currently hosted by this host agency

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  23. Christine Borden
    June 6, 2016 at 4:28 pm #
    1 / 1 found this review helpful.
    Rating

    Nexion is a great Host Agency to work with.

    They have regular training sessions and will help in any way they can to help each TA to be a better Agent. They also allow you to work at your own pace and are full of encouragement when you need them.

    I am very happy with Nexion LLC and have been with them since 2011.

    Industry Experience: I have 6-10 years industry experience
    Affiliation: I am currently hosted by this host agency

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  24. Janet Snyder
    June 6, 2016 at 3:26 pm #
    1 / 1 found this review helpful.
    Rating

    I have been with Nexion for 7 years. I am very pleased with the personal service, commission level, and the on going training that is offered by Nexion. I have not had many issues over the 7 years, but the few I have had, have been taken care of very quickly.

    Also being a member of Vacation.com is also a valuable asset that you get when you choose Nexion as your host agency.

    I have also attended CoNexion 4 times, and have found the training and the networking to be valuable in growing my business.

    Industry Experience: I have 11+ years industry experience
    Affiliation: I am currently hosted by this host agency

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  25. Ria Maratheftis
    June 6, 2016 at 3:14 pm #
    3 / 3 found this review helpful.
    Rating

    I have been in the business for a long time & on all ends. From retail to wholesale, privately & via huge conglomerate. When time came to go out on my own I researched for a host that provided a good amount of guidance & support without reaping me of my hard work through countless fees, fine print & red tape.

    Nexion, LLC was just that. I have been with them for 2 years now & it’s been a great trip so far!!! Simply… They offer tiered programs according to your skill level. Their Training workshops are so helpful. They group according to experience so that those who need that extra guidance may all learn together and more advanced agents may progress accordingly. They also offer ongoing workshops for marketing & sales strategies, educational platforms & such. Their partners are highly tiered and offer amazing tools and incentives. They have their own agent forum, where all the Nexion agents share info & contacts, promotions and offers. This is SO beneficial as agents are often faced with the dilemma of who to turn to for a destination that may not be in their direct area of expertise. And you’ll sure get the support from those around you! The annual conventions offer a wonderful support system with a huge array of workshops, supplier roundtables,guest speakers and most of all the amazing TOOLS to make our lives easier. There is always support all around you. They are part of a huge corporate umbrella that provides contracted competitive rates. This keeps us in the game when faced with internet travel “shoppers.” The incentives to earn more are always there & they don’t stop.

    Nexion’s platforms are all user friendly and just as all transitions go, you get used to things. I am light years beyond where I was when I first started. And I continue to take advantage of all their workshops & opportunities for product & platform training. I learn something new every day. Every. single. day. You get what you put into it. Nobody is going to do the work for you, but they sure point you in the right direction & make it easy! If I have one grievance, is that I wish they had their own CRM platform to keep track of bookkeeping. They are not obligated to do so, but perhaps it could be a suggestion for the future.

    The BEST part of Nexion is that I can always find what I’m looking for. YoOU will always have someone to turn to. Whether it’s help on a destination, assistance with the IT-tech dept to load a particular income report, member services, the finance desk, if I am trying to track down a payment, the educational dept if I need some guidance, the cruise desk for questions about blocking space and ESPECIALLY the Snapdesk for Air intricacies, changes, itinerary scheduling, cancellations & emergencies. I am most frazzled by air & contact the SNAPdesk at least 5-10 times per month. If it were not for them I would be in the dark. Nexion staff & guidance is always accessible and they follow up quickly. The team works diligently and I love working with them.

    I am sure I made the right choice. Probably the one thing I really really love about being a Nexion Agent is the familiarity among the group. There are over 3,000 Nexion agents & your choice to take advantage of all the facets is up to you. I can tell you that I personally, CHOOSE to get involved. I am still in contact with the group that I joined with originally. I have made new friends across the country & we rely on each other. I have made connections with Nexion agents locally in my area & we pick each other’s brains. But it doesn’t stop there….

    Through my efforts at workshops, training sessions, events, online participation, conferences & such – they really appreciate their agents & take the time to get to know you. The staff is hands on & I am NOT a number. I make efforts to extend simple courtesy when calling them in Texas, because I know it’s crazy for them too. Maybe they acknowledge & respect when I ask them how THEIR day is going… I’ve personally met & spoken with almost the entire exec board, and leads in every dept either in person or the phone. They know me by name, by face, by posts in the Nexion forums & they reach out to you just as much, because we are a team. We can only succeed if we have a good team backing us up.

    Beyond business, they are a really FUN group as well. Their events are lively, interactive & offer great opportunities for networking. They know what they are doing and really CARE about your progress & success.
    They are my travel family & I am grateful.

    Industry Experience: I have 11+ years industry experience
    Affiliation: I am currently hosted by this host agency

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  26. Veronika Markgraf
    June 6, 2016 at 3:01 pm #
    2 / 2 found this review helpful.
    Rating

    I give Nexion a 5 star. Their commission levels are great and their support team is fantastic.

    I would highly recommend joining the Nexion team.

    Industry Experience: I have 11+ years industry experience
    Affiliation: I am currently hosted by this host agency

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  27. Lori Derauf
    June 6, 2016 at 2:10 pm #
    2 / 2 found this review helpful.
    Rating

    I’ve worked with Nexion for about 10 years now. When I was searching for a host agency I looked for a company that had a track record in the industry. At that time Nexion was part of Sabre Holdings. I came from 20 years in the travel business and knew that while I wanted a large company’s resources, I wanted it to be my name in front of the client. I’ve been very satisfied with the way Nexion does business and has handled their growth. The website and tools provided are excellent. Commissions are paid in a timely manner. Training opportunities are many. I can highly recommend Nexion!

    Industry Experience: I have 11+ years industry experience
    Affiliation: I am currently hosted by this host agency

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  28. Bonnie Schwarz
    June 6, 2016 at 1:48 pm #
    1 / 1 found this review helpful.
    Rating

    I have been with Nexion for five years and have had nothing but a great experience with them. They let you run your business at your pace but if you need help they are there!

    Industry Experience: I have 11+ years industry experience
    Affiliation: I am currently hosted by this host agency

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  29. Rachel Anderson
    June 6, 2016 at 1:20 pm #
    1 / 1 found this review helpful.
    Rating

    I’ve been in the travel business for 24+ years. I joined Nexion 5 years ago when deciding to take a leap and start a business specializing in corporate travel. I’ve always strived to go above and beyond with my clients so they luckily followed me. I did extensive research for a host agency prior and decided Nexion was a good fit. I am so thankful I chose this company because they have provided me the tools needed to contribute to my success. They are professional and trustworthy. I highly recommend Nexion as a host agency.

    Industry Experience: I have 11+ years industry experience
    Affiliation: I am currently hosted by this host agency

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  30. Marlene Baker
    June 6, 2016 at 1:13 pm #
    1 / 1 found this review helpful.
    Rating

    I have been in the travel industry over thirty years. My last
    agency closed and I was referred to Nexion by a friend.

    Previously, I saw how the owners of my other agencies paid and
    treated “outside sales agents.” I’m pleased that I can expect
    commission payments and responses to my questions in a timely
    manner.

    I am currently hosted by this host agency and very happy with
    our relationship.

    Industry Experience: I have less than 1 year industry experience
    Affiliation: I am currently hosted by this host agency

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  31. Gordon Lampa
    June 6, 2016 at 12:36 pm #
    3 / 3 found this review helpful.
    Rating

    I joined Nexion a little over three years ago. My experience has
    been super! I have been in the travel business since 1977 and
    consider my becoming part of the Nexion team one of the best
    decisions I have made regarding my travel career.

    The ticketing team at Nexion has been incredible, providing
    invaluable support. I utilize the Amadeus GDS via Nexion
    which provides me the best options to handle my clientele.

    Nexion hosted events that I have attended are well planned
    and very insightful. Nexion’s preferred supplier list is
    extensive and these partners provide great support.

    I was referred to Nexion by a friend and former outside
    agent from my time as a brick & mortar agency owner. I
    am so glad she said to me time to get NEX-ceptional!

    Nexion IS The Travel Professional’s Host Agency!

    Industry Experience: I have 11+ years industry experience
    Affiliation: I am currently hosted by this host agency

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  32. Wendy Schoneberger
    June 6, 2016 at 12:07 pm #
    2 / 2 found this review helpful.
    Rating

    After reviewing and considering a number of host agencies, I signed on with Nexion in 2014. Although they are located across the country and in a different time zone, that has not been a problem because they are open long after my business day ends including Saturdays. The support and training are both amazing. A new or seasoned agent could participate in non-stop training options, including webinars specifically designed for Nexion agents, the annual conference, bootcamp and several small local meetings. They really listen when agents ask for a new type of support; currently local Nexion Network groups are forming all over the country. We have fantastic BDMs as well as in house support staff to get us through anything. Nexceptional Hosts!

    Industry Experience: I have 1-5 years industry experience
    Affiliation: I am currently hosted by this host agency

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  33. Sue Schwartz-Wolski
    June 6, 2016 at 11:48 am #
    1 / 1 found this review helpful.
    Rating

    I have been with Nexion since 2012 and was with other host agencies prior so I have something to compare them to. I am very happy with my relationship with Nexion, they are there to support me when I need it but I can be as independent as I wish to be. They are continually working on offering training, improving their technology and keeping up with industry standards. You can be as involved with Nexion as you want to be. They have a wonderful annual meeting that is fun and informative. They have boot camps, webinars and more. I think the commission structure is more than fair. And the Vacation.Com affiliation is a bonus, in my opinion.

    Industry Experience: I have 11+ years industry experience
    Affiliation: I am currently hosted by this host agency

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  34. Suzy Gustafson
    June 6, 2016 at 10:28 am #
    1 / 1 found this review helpful.
    Rating

    I have been a travel agent for almost 34 years. 26 of those years I have owned my own agency and have had a host agency. I have been a part of Nexion now for 3 1/2 years and I have to say that I have never worked with a better host agency. That have a tremendous support system. Everyone is very knowledgeable and always willing to help. Their program has been set up to make everything as easy as is possible. I would highly recommend any agent that is looking for a host agency to come be a part of the Nexion team. They really go the extra mile to help you become successful!!!

    Industry Experience: I have 11+ years industry experience
    Affiliation: I am currently hosted by this host agency

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  35. Karen Seifer
    June 6, 2016 at 10:26 am #
    1 / 1 found this review helpful.
    Rating

    I’ve been an agent for 36 years, 25 of which was in my own agency.
    Fighting the good fight year after year took it’s toll on me. I
    had a wonderful corporate and leisure business but was so unhappy.
    Every day was a different kind of struggle so what to do? Do I
    give up all my years of hard work or do I try a different route?
    After much research I signed with two Host Agencies. It didn’t
    take long to make a decision. Within two weeks I new that Nexion
    was the perfect fit. Sure there are tremendous earning opportunities and excellent training programs but it was the people at Nexion that made all the difference. Their knowledge and professionalism make me a better agent. As a Nexion agent for 8 years, my only regret is that I didn’t look into this earlier.
    For corporate agents who require GDS access, the ticketing department at Nexion has the finest people you will ever work with. My special thanks to Jay, Caroline, Corrie, Elsa and April for all you do to make me look so good. Special thanks to Robbi Hamida for always being accessible. Your word is gold to me.

    I love being a travel agent again and I have all of Nexion to thank for that.

    Industry Experience: I have 11+ years industry experience
    Affiliation: I am currently hosted by this host agency

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  36. Kate DeLosso, CTC, ACC
    June 6, 2016 at 10:24 am #
    1 / 1 found this review helpful.
    Rating

    Six years ago, I decided to join Nexion and it has been one of the best decisions of my professional life. During my 23 years as a travel agent, I’ve worked in a store front, been completely independent, joined a small host agency and then an international host agency. When my tenure with the international agency ended, I looked very carefully at a new host agency and after serious consideration, I joined Nexion.

    At Nexion I have found the staff to be people who want every agent to succeed. Nexion provides the support, the tools, education and communication I need to make my business grow. This is a two-way street and things don’t happen because I have a member ID with Nexion. I’ve attended Nexion’s Boot Camp, served on the Advisory Board and have attended 5 Co-Nexions in six years. Just like anything else in life and work, you get out of it what you put into it.

    If anyone is thinking of joining a host agency and you are willing to work to build your business, I would highly recommend Nexion.

    Industry Experience: I have 11+ years industry experience
    Affiliation: I am currently hosted by this host agency

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  37. Mary Burney
    June 6, 2016 at 10:19 am #
    1 / 1 found this review helpful.
    Rating

    I have been with Nexion for almost 10 years and I have been very happy with them.
    Although they are a large company I feel I do get personal service from all the departments, member services, accounting, and the air department.
    Regarding the air department, I use it occasionally and I have been pleased with the service I receive from all the staff. There are different personalities involved – and all are courteous and helpful.
    In respect to training, I must say that Nexion puts a huge emphasis on providing training to it’s members on a continual basis. Although I haven’t been able to attend the past few years, I did attend several Co-Nexion Conferences which are fantastic learning and networking events. Most recently I attended a “Nexion On The Road” regional event; a phenomenal, low-cost event with lots of information important for my business.
    To sum up – I have been very satisfied with the choice I made in choosing Nexion as my host and I hope to continue with them for many years.

    Industry Experience: I have 6-10 years industry experience
    Affiliation: I am currently hosted by this host agency

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  38. Amy Jetter
    June 6, 2016 at 8:35 am #
    1 / 1 found this review helpful.
    Rating

    I have been a travel consultant for 21 years, and hosted by Nexion for 13 years. Training, support and the ability to keep up with industry trends is key to success and Nexion makes this very easy. My agency has grown year over year because of them. I feel appreciated and important to Nexion and my clients benefit they gain by the great promotions they receive due to this affiliation.

    Industry Experience: I have 11+ years industry experience
    Affiliation: I am currently hosted by this host agency

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  39. Neysa
    June 6, 2016 at 6:37 am #
    1 / 1 found this review helpful.
    Rating

    I’ve been with this agency since 2009. They have provided me with the assistance that I need to run my business from home.

    Industry Experience: I have 11+ years industry experience
    Affiliation: I am currently hosted by this host agency

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  40. Janet Clarke
    June 5, 2016 at 11:03 pm #
    1 / 1 found this review helpful.
    Rating

    I became a Independent Travel Agent in 2008. I am a life long world traveler, retired elementary school teacher and passionate promoter of seeing the world. Nexion has truly been a big part of my journey to being a successful travel agent.

    I was referred to Nexion by a longtime friend, who is also a travel agent. She rightly said, that Nexion was the place to start and become a professional travel agent.

    Right from the start Nexion was there for me. The Boot Camp, CO-Nexion annual conferences and the regional events have all been so worthwhile. Dozens of Suppliers have valuable webinars linked thru Nexion. And the Nexion University is invaluable for training and updates.

    The staff at Nexion has been very helpful. From the President (Jackie Friedman) to the call in staff I have always had excellent service. Answers to my questions or referrals to the correct place to ask. And the wait time is minimal or none.

    I have also discovered, after a few years in the business, that Nexion has an excellent fee structure for their agents. I’ve been to several conferences, that were not Nexion sponsored, and the other agents I met were paying A lot more than I do. My monthly fee is very fair and reasonable.

    As an 8 year member of Nexion, I highly recommend this company and urge Professional Travel Agents to check out Nexion for their Host Agency. And if you are just exploring entering the travel agent professional world, do please investigate Nexion. You will be well rewarded.

    Industry Experience: I have 6-10 years industry experience
    Affiliation: I am currently hosted by this host agency

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  41. Peggy Morgan
    June 5, 2016 at 5:56 pm #
    Rating

    Nexion is certainly not a company that rests on its laurels – they are constantly pushing the button with new and innovative ways to make us be the best travel professionals we can be. Whether it is the latest technology, webinars, supplier updates…Nexion has their finger on the pulse in this fast-moving travel industry.
    I joined Nexion over 5 years ago and have never looked back. They present a “hands on” approach and will always take the time to answer questions or concerns. Nexion always has their agents best interest in mind and will go that extra mile for us. I have met many Nexion agents during my travels and they always offer a degree of professionalism and enthusiasm with a strong passion for travel.
    I love this company and I am very grateful for the good work they do for the travel industry.

    Industry Experience: I have 11+ years industry experience
    Affiliation: I am currently hosted by this host agency

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  42. Beth Hymoff
    June 5, 2016 at 5:40 pm #
    1 / 1 found this review helpful.
    Rating

    I have been a Travel Consultant for over 20 years and with Nexion as an independent Agent for close to 10 years! I have may own loyal clientele, and know what I am doing, so I find Nexion perfect for me. I get the increased commissions, options for bonuses, fams, discounted travel, etc. When I do have a question, they always try to help, although since they have grown so quickly, the Customer Support Staff isn’t as helpful or knowledgeable,(depends on who you get), as when I started and everyone knew me. (This is the reason for the 4 &1/2 stars instead of 5).
    Overall, I am very happy with Nexion. I do my own thing, pay a minimal fee each month and reap the extras. I have referred several other agents to Nexion and they are happy also.

    Industry Experience: I have 11+ years industry experience
    Affiliation: I am currently hosted by this host agency

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  43. Susan Edwards
    June 5, 2016 at 12:10 pm #
    1 / 1 found this review helpful.
    Rating

    I joined Nexion in 2004 after 25 years in the travel industry. I had managed offices and worked for large corporate agencies in the past. I felt it was time to go “out on my own” and wanted to find a host agency. I was thoroughly impressed with all aspects of the assistance with Nexion. I handle large groups, up to 540 people and handle all the ticketing and all aspects of the group. I previously was a ticketing agent with a large corporate agency and find the ticketing desk to be of utmost help all of the time! I had my first invite to a Nexion fam a few months ago and was so very impressed with the level of efficiency of the Nexion staff and of all of the other Nexion agents! What a wonderful experience to meet other professionals and learn how they handle the overwhelming business that we are in. I am sorry that I don’t have more time to attend more Nexion meetings and seminars. I would highly recommend Nexion to other agents wanting to explore other alternatives and I’m sure even new agents would become experienced in a shorter time with all the services offered by Nexion. Many thanks!

    Industry Experience: I have 11+ years industry experience
    Affiliation: I am currently hosted by this host agency

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  44. Kyle Mistrot
    June 5, 2016 at 11:31 am #
    1 / 1 found this review helpful.
    Rating

    When I decided to start my own home based travel agency 7 years ago, I did a lot of research before deciding on a host agency. There are so many out there, but the things that made me choose Nexion, were training and tools. Out of all the agencies out there Nexion surpasses their competitors in these two areas by a great deal! Their accounting and ticketing support is also excellent!
    Things change fairly quickly in this industry and having access to the latest reliable news and updates are mission critical, and Nexion provides this in a number of different formats to meet the communication needs based on the way you do business.

    Access to the best providers in the industry with some of the most competitive commission rates are also quite impressive! The buying power of being part of the Travel Leaders network allow me to be very competitive with even the largest travel agencies in the country.

    Would I recommend Nexion to other travel agents? Absolutely!

    Industry Experience: I have 11+ years industry experience
    Affiliation: I am currently hosted by this host agency

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  45. Teresa Murphy
    June 5, 2016 at 10:25 am #
    2 / 2 found this review helpful.
    Rating

    I have been using Nexion as my host agency for 1.5 years, and I’m so impressed with all aspects of the company. I met a Nexion team member in Las Vegas for the home-based travel show and immediately decided to make the switch by dropping my current host. I’m so happy I did! I had no idea how much I was missing by using my old dysfunctional host. The training I’ve received has been phenomenal……..both in person and online. When I call the Nexion office, I’m always greeted with a friendly and helpful employee. My emails are always responded to on the same day. The commission reports are very detailed and professional…..I’ve never had to wait for payment. The vendors acknowledge Nexion as one of their preferred host agencies so the commission levels are higher and we’re given a direct dial number to speak to our business development manager.

    There are a lot of opportunities to meet fellow agents with the training events, corporate events, and the online blog offered on our website. Nexion is constantly asking for input in order to make improvements. It’s obvious that the whole corporate staff values us as agents and wants us to succeed. I’m extremely happy with them as my host!

    Industry Experience: I have 1-5 years industry experience
    Affiliation: I am currently hosted by this host agency

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  46. Cindy Campbell
    June 5, 2016 at 9:59 am #
    1 / 1 found this review helpful.
    Rating

    It has been 10 years for me with Nexion, and I can honestly say as an agent of over 37 years, Nexion has been the best host. I enjoy working with the staff, Conexion, and I am excited about attending my first corporate weekend coming up this Friday. I recommend them very highly and I so enjoy working with everyone there, so thank you Nexion staff for being so helpful and supportive .

    Industry Experience: I have 11+ years industry experience
    Affiliation: I am currently hosted by this host agency

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  47. Virginia Barthel
    June 5, 2016 at 8:13 am #
    Rating

    I started with Nexion when the storefront agency that I was working with closed it doors. I have never looked back. Nexion provides support and services, preferred suppliers and great contracts that I haven’t seen in other hosts. I have grown my business successfully with Nexion’s support and now own a storefront agency of my own! I was on the Advisory Board for several years and many of the changes and programs that Nexion provides come directly from their agents…they DO listen and want us to succeed! I have always felt supported and encouraged by Nexion and the staff and look forward to another 9 years of partnership.

    Industry Experience: I have 11+ years industry experience
    Affiliation: I am currently hosted by this host agency

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  48. Tracy French
    June 4, 2016 at 6:40 pm #
    2 / 2 found this review helpful.
    Rating

    I had a long time desire to become a travel agent. Nexion made it possible. When you join Nexion you feel like you have an extended family. It has been a great experience.

    Industry Experience: I have 1-5 years industry experience
    Affiliation: I am currently hosted by this host agency

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  49. vivian rydz
    June 4, 2016 at 4:17 pm #
    1 / 1 found this review helpful.
    Rating

    I joined Nexion five years ago having been referred by a friend.
    I had experience at another host agency and had never heard of Nexion.

    The Nexion staff actually cares about their agents.
    The commissions are the highest in the industry.

    I am mostly a leisure agent however when I need to issue airline tickets the staff in the air department are always knowledgeable (especially Gabriel)super helpful and nice.

    The cruise group space that Nexion provides is extremely helpful and provides the extra perks to pass on to my clients.

    I am extremely grateful to have found Nexion and would recommend it to any new or experienced travel professional looking for a host agency.

    Industry Experience: I have 11+ years industry experience
    Affiliation: I am currently hosted by this host agency

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  50. Steve Roman
    June 4, 2016 at 3:55 pm #
    2 / 2 found this review helpful.
    Rating

    At the ripe young age of 60, I ended my career as an Engineer and made Travel my vocation. My wife and I have traveled to over 70 countries and I can think of no greater gift that I can give to others than to help them plan and execute a journey of their dreams.
    In the 6 years that I’ve been a Travel Agent, I’ve been with 3 different Host Agencies. Nexion is heads and shoulders above the other 2 experiences that I had. ALL my interactions with Nexion have been truly professional. The commission rates earned by booking through Nexion are higher than at the other 2 Host Agencies. I have always gotten prompt responses to all my inquiries and i thoroughly enjoyed their annual conference, CoNexion, as well as their Boot Camp.
    The Nexion business model is aligned with my goals. They are NOT trying to sell Travel Club memberships, nor punishing you if you use a non-preferred supplier; they truly want you, as the agent, to provide excellent opportunities to your client. I highly recommend Nexion with any hesitation.

    Industry Experience: I have 6-10 years industry experience
    Affiliation: I am currently hosted by this host agency

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  51. Billy Braxdale
    June 4, 2016 at 3:24 pm #
    1 / 1 found this review helpful.
    Rating

    I have utilized NEXION as my host agency for 4 years now and have found it to be incredibly imoortant to the growing success of our business. I visited the corporate office when I first joined and was treated as if I were a top producer, which I definitely wasn’t, and felt right at home. Today, with the great support, marketing options, educational programs and preferred vendors we have been able to grow our business to over $1M in annual sales.

    I think you get out of any organization about what you put in, but in this case, I think NEXION has more than pulled their weight and I think any agent, or agency, hoping to grow owes it to themselves to allow NEXION to help.

    Industry Experience: I have 6-10 years industry experience
    Affiliation: I am currently hosted by this host agency

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  52. CAMILLE YEAGER
    June 4, 2016 at 2:13 pm #
    1 / 1 found this review helpful.
    Rating

    In mid June 2012, I left my job with a worldwide travel company to take care of an elderly parent and I was going to retire from travel after 22 yrs. A few months later after many calls from clients I decided to go “back to work”. I did my homework and found NEXION to be the best fit for me. The technical support, the educational opportunities, the supplier benefits, and the concern for the individual agent to succeed are amazing!! I never feel out there on my own and many times I have called the support staff and started my sentence with “this might be a crazy question”… I was even shocked to be awarded one of the Top 40 Agents in US and Canada for 2015!! I now have a new young hire with me who will be availing herself of the host’s agency’s knowledge, etc. She is doing quite well, proving that agents are indeed necessary for the traveling public. I could not be more happy with Nexion and would like to thank everyone associated with NEXION for helping me become the success that I could not even imagine was possible.

    Industry Experience: I have 11+ years industry experience
    Affiliation: I am currently hosted by this host agency

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  53. Tim Larison
    June 4, 2016 at 1:59 pm #
    2 / 2 found this review helpful.
    Rating

    I have been with Nexion over 9 years now and I like:

    1. Excellent support. Nexion has always been quick to get back to me whenever I have had questions.

    2. Good training. The Nexion annual conference is one of the best I’ve been to, with good supplier representation, training, and networking with other Nexion agents. Frequent webinars and other programs are part of the training. I’ve recommended Nexion to a number of new agents looking for a host due to the strength of their education program.

    3. Large but personal. Nexion is a large host agency but the leadership is very accessible. It has the feel of a smaller host agency with the resources of a large host.

    4. Good commissions and prompt payment. Nexion has excellent commission levels with many preferred suppliers. I primarily sell cruises and I appreciate the good commissions and prompt payments.

    5. They stay in the background. You can call your agency what you want (you don’t have to put nexion on your business card). This allows you to promote YOUR agency and not the host’s.

    Industry Experience: I have 11+ years industry experience
    Affiliation: I am currently hosted by this host agency

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  54. Monica McIntyre
    March 1, 2016 at 9:40 am #
    118 / 143 found this review helpful.
    Rating

    The corporate culture of Nexion is something I have not seen ever. I was a Nexion agent over 6 months. Technically, they provide what every other host agency does, but they have one thing which is unique: they could not care less when a problem arises. The SNAP desk is their issuing desk. You pay a fee of every booking so you have them as support for questions or problems. After booking 15+ reservations for flights (and still learning their system) I call the desk and the person – Gabriel – answers in the worst manner I have seen in a long time. I asked for the usual lady that helps hoping to get the same good service as she always gives and he refused – “you have to deal with me”. I did, and then as it usually happens with this kind of people I had to be unpleasant for him to be nice. I then sent and email to customer service to let them know he was quite rude on the phone and I was afraid to call in case he picked up the phone! He (Gabriel) proceeds to CALL ME ON MY CELL PHONE to tell me “I am calling to know why you sent that email?”. At that point, I am so appalled I sent another email to the same customer service email they provide explaining this situation, which in my eyes is unacceptable. I have never in my life had an employee from a service provider call me to ask why I said something bad about him! (but then again very few times do I need to complain about service in general). His boss, Paul calls to tell me “did I get what I wanted in the end?”. I think “oh dear” the fish stinks from the head. Then I send a last email explaining this is just wrong, and to please instruct me on how to cancel my account after my last client travels in May. Within a few minutes their Vice President – Robbi Hamida sends an email saying they believe I should find another agency and they went ahead and deactivated my account WITHOUT WARNING, without giving me the time to wrap up my clients. All I got was a list of names. They deactivated this as if I was a thief, because I raised a complain about bad service? Wow. I am not angry, I am impressed at the fact that a company can act this way nowadays. Never, in my 20+ years in the industry have I come across such a childish and unprofessional, mediocre company. Save your $99 “promotional” affiliation fee (no wonder that is all it costs to join them, I should have known – cheap is what you get). As a piece of advice, you cannot provide good service to your clients if the person who is helping you give that service has no idea of what professional is. The corporate culture is very institutionalized in this sad company. Save yourself a bad moment, these people could not care less. They have no class, no professionalism and no idea how to provide service.

    Industry Experience: I have 11+ years industry experience
    Affiliation: I was previously hosted by this host agency

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    • Jackie Friedman
      March 2, 2016 at 6:35 pm #
      25 / 98 found this review helpful.

      Monica is certainly entitled to her opinion. At Nexion, we look at feedback, both good and bad, and see what we can learn from it. That is how we continue to grow and help more and more agents operate successful businesses.

      I can truly say that I am very proud of my team. They are great at what they do, which is to support our network of independent agents. They strive to work with them and not against them. From time to time there will be differing opinions, as there are in all businesses.

      We consider both our agent and supplier partners as part of our family and strive to work together toward mutual success.

      Jackie Friedman
      President
      Nexion, LLC

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  55. Julie Drouin
    February 19, 2016 at 6:47 pm #
    13 / 13 found this review helpful.
    Rating

    Travel is my encore career. I have a master’s degree from the University of Texas in Speech Language Pathology. My husband and I discovered the wonderful world of cruising and after a decade decided to make it our business. Literally. I began as an IC with a brick and mortar working hard but making little. Someone told me about Nexion – how wonderful it was but I had my doubts..seemed ‘too good to be true.”

    I joined in 2011 and have never looked back. It has exceeded my expectations many times over. The staff is friendly and helpful – from attending my first “Bootcamp” to my last Co-Nexion – everything in between has been done with excellence, professionalism and care. My business grows more each year that I’m with Nexion – and because of my new relationships with our preferred suppliers – a whole new world has opened up to me as well. This host agency offers so much education and programs it could keep you busy year round if you took advantage of it all. To me, Nexion is more than a host agency…it’s family.

    Industry Experience: I have 6-10 years industry experience
    Affiliation: I am currently hosted by this host agency

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  56. Nancy Gilliard
    March 30, 2015 at 11:36 am #
    19 / 20 found this review helpful.
    Rating

    I had previously belonged to a host agency which didn’t offer any training or guidance whatsoever. Once I attended CruiseWorld in 2014, I discovered there were other choices for hosts out there and did my due diligence to find the best fit for myself. Well, Nexion was my choice and in the few months since my enrollment, my product knowledge, networking skills and understanding of the business has grown by leaps and bounds! And this after only four months! I can’t wait to see where I am on my one-year anniversary! Thanks Nexion!!

    Industry Experience: I have 1-5 years industry experience
    Affiliation: I am currently hosted by this host agency

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  57. Deborah Moret
    March 22, 2015 at 7:49 pm #
    22 / 23 found this review helpful.
    Rating

    I chose Nexion as my host agency just over a year ago and have been thrilled with the training provided and wonderful, supportive staff. I did not have prior travel industry experience and was looking for a host agency with the reputation for hands-on training, tools, and support for new agents. Nexion came highly recommended to me and I wholeheartedly pass this recommendation on to anyone looking to get started in travel. The marketing tools are awesome!!

    Industry Experience: I have 1-5 years industry experience
    Affiliation: I am currently hosted by this host agency

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  58. Debby Stevens
    March 21, 2015 at 11:18 am #
    14 / 14 found this review helpful.
    Rating

    Jumping back into the Travel Industry in 2007 after a 12 year absence, I had no idea what Host Agency was but kept hearing it was the way to go. After a bit of research, I decided to take a chance on Nexion and I’ve had no regrets. The staff can answer any question or find the answer. The online training as well as training at headquarters and conferences are done with excellence. They partner with amazing suppliers and have such a good reputation industry-wide, I know I have no reason to ever look elsewhere. They care about each agent and I’ve always felt valued. Thank-you Nexion for years of support. Cheers to many more…

    Industry Experience: I have 11+ years industry experience
    Affiliation: I am currently hosted by this host agency

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  59. Marlys Lee
    March 20, 2015 at 6:13 pm #
    17 / 18 found this review helpful.
    Rating

    I have been with Nexion for about 1 1/2 years and have been very pleased. I had been in the industry for almost 2 years before I joined Nexion. I love their on line training and even though I haven’t attended Boot Camp, Agent Essentials or Co-Nexion, I do plan to in the near future. Any time I have contacted member services with a question, they get back to me very quickly. I have recommended Nexion to others, and will continue to do so. They have great suppliers and the commissions are higher than many host agencies I looked into. I love the fact that there is no pressure to sell a certain amount. I do what works best for me! Nexion is an awesome host agency and I can’t imagine working with anyone else.

    Industry Experience: I have 1-5 years industry experience
    Affiliation: I am currently hosted by this host agency

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  60. Rhonda Hines, CTA
    November 21, 2014 at 12:52 pm #
    24 / 24 found this review helpful.
    Rating

    I had been in the corporate world for 20+ years, I finally decided I had enough and needed a career change. Being a former flight attendant reinventing myself as a travel agent was a good fit. After doing extensive research, Nexion was exactly what I was looking for and I joined in 2012.

    Starting without any travel agent experience Nexion offered what I needed, with very little out of pocket cost compared to what the other host agencies required.

    Another plus, is their strong relationships with suppliers. Meeting other agents not with Nexion, I found out Nexion agents are sometimes paid higher commissions.

    What else makes Nexion great is the employees, especially Jackie Freedman, President, & Kim Sherret, Dir of Business Development. They have created an environment that makes you feel like you are part of a family. The Member Service team is also quick respond.

    It’s a great place to be and I personally could not be happier!

    Industry Experience: I have 1-5 years industry experience
    Affiliation: I am currently hosted by this host agency

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  61. Sarah Krafty
    June 20, 2014 at 9:47 am #
    48 / 48 found this review helpful.
    Rating

    I joined Nexion in 2012 after listening to a podcast about how to “earn while you learn.” I was not a travel agent, nor had I any experience in the travel industry, other than going on a destination wedding that got me thinking about it. I was just in the beginning research phase, wondering if it could even be done.

    After listening to the podcast I contacted Nexion and signed up for the Power Up program. Wendy Graziano was very kind and helped me get started. Soon after that I attended boot camp training to get a jump start.

    Nexion and their membership with the consortia Vacation.com has been huge in my start up success. There are many tools available that helped me to show a professional image to my contacts from the very beginning.

    Their preferred relationship with suppliers has given me access to many tools at a discounted cost, CLIA membership, NACTA membership, my website, my CRM, Travel 42 and others. Also the relationship with vendors is invaluable (top commission brackets and strong support.) Recently the most exciting thing has been their social media tool. I love it, it saves me so much time.

    Owning and operating your own business can be very overwhelming. You wear a lot of hats. With Nexion, I don’t have to be all things, I have people for that!

    Industry Experience: I have 1-5 years industry experience
    Affiliation: I am currently hosted by this host agency

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  62. Deborah Fogarty
    April 16, 2014 at 3:05 am #
    23 / 24 found this review helpful.
    Rating

    I have been a travel agent for almost 7 years. In my opinion (after trying a few different avenues in the travel industry to find my exact fit) THERE IS ONLY ONE HOST – and it’s Nexion – I love their new Tag line “Be Nex” and all there is available through them.

    I recently attended their boot camp – held for 3 days near their home office – there is no comparison to the incredible training we all received. With Nexion you have your own independence to the public but behind the scenes you don’t feel “hosted” you are part of a Family and every single member of their team is there to help you with any question/problem large or small – you never get the feeling that you are bothering anyone or they are doing you a favor to help – and to have the support and the whole team in my corner (and all of the other agents) is PRICELESS – I am NEX – I’m home Host-wise and could not be happier.

    Industry Experience: I have 6-10 years industry experience
    Affiliation: I am currently hosted by this host agency

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  63. Sarah Nelson
    March 14, 2014 at 8:43 am #
    25 / 25 found this review helpful.
    Rating

    I have been in the travel industry for over 30 years. I have been working with a host agency for the past 11 years. We are relatively new to Nexion. The set up was smooth and we had no problems transitioning to Nexion. They were there every step of the way.
    I can say without any hesitation that the level of service we receive through Nexion is unparalled. Their staff readily helps us even when we can’t see the solution that is staring us in the face. If we run into difficulty there is always someone who can help or knows who to contact to get answers. The Nexion staff goes out of their way to make our job easier for us.
    Their status in the industry has increased our commissions significantly. Tracking the comissions is made simple by the reports that they provide and the comissions are promplty paid.
    All in all I can’t imagine not having the Nexion staff on our team.

    Industry Experience: I have 11+ years industry experience
    Affiliation: I am currently hosted by this host agency

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  64. Karen Druffel
    March 1, 2014 at 7:39 am #
    36 / 36 found this review helpful.
    Rating

    Nexion has been great for me as an independent travel agent. I left my previous host agency because of the high monthly fees that were killing my profits, especially when getting started in the business. I LOVE the fact that Nexion has an option where there are no monthly fees, granted I take a bit lower commission for that option. Even so, my commission is still MUCH higher than I was getting at the last host agency and higher than others I looked into. It works perfectly for me. Payment is on time. Support has been good when I needed it, both through email and phone. No pressure to meet minimums – I can drive my business at my pace.

    Industry Experience: I have 1-5 years industry experience
    Affiliation: I am currently hosted by this host agency

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  65. Greg Reese, ACC
    February 27, 2014 at 3:31 pm #
    26 / 27 found this review helpful.
    Rating

    We are extremely happy with Nexion and recommend them to anyone who is looking for a host agency. We were able to increase our commission earnings to 90% without having to pay additional fees. As an LLC, we were able to use our EIN for tax reporting purposes for the business versus individual 1099s for ourselves.

    The training and customer service support we get from Nexion is amazing and we are always able to talk to a live person versus having to email our questions/issue in and waiting for someone to respond. They offer a basic web site, at no additional expense for the website, which is a plus as we don’t have to worry about maintaining a web page and can focus on selling. Nexion’s relationship with Vacation.com provides us the ability to market to our clients, again at no additional cost. This is a huge time and money saving tool as all we have to do is approve whether we want the marketing material to go out or not.

    We attended our first Co-Nexion last year and were blown away with the amount of training we received. You also get the opportunity to meet other Nexion agents and develop a working relationship with them as well as friendship.

    Industry Experience: I have 1-5 years industry experience
    Affiliation: I am currently hosted by this host agency

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  66. Georgia Joyner
    February 27, 2014 at 9:04 am #
    12 / 12 found this review helpful.
    Rating

    I hav been a travel professional since 1982 in many different working enviornments. I signed up with Nexion five years ago and have never doubted for a moment that I had signed up with the BEST host agency in existence. I would highly recommend Nexion to any agent seeking the best partnership with a host agency.

    Industry Experience: I have 11+ years industry experience
    Affiliation: I am currently hosted by this host agency

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  67. Karen Walworth
    February 26, 2014 at 5:01 pm #
    17 / 17 found this review helpful.
    Rating

    I joined Nexion 3.5 years ago new to the travel industry. I did a great deal of research before making my decision on which host agency to choose. Training, support, reputation, integrity and strong presence in the industry were all important to me. I came from corporate America and needed a fit with a strong company culture.

    I have been THRILLED with Nexion. They are motivating and thrive on the success of the Agent. The resources and training are all there. It is up to you on your level of success.

    Industry Experience: I have 1-5 years industry experience
    Affiliation: I am currently hosted by this host agency

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  68. Cindy Campbell
    February 26, 2014 at 4:05 pm #
    14 / 14 found this review helpful.
    Rating

    I have been in the travel industry for over 35 years, the last 8 years I have been with Nexion. Having been with another host agency inside I can say I am very happy with Nexion and recommend them to everyone new to the industry or with experience like me. They are very professional, their events and help desks are without a doubt top of the line, I enjoy Co-Nexion and all the opportunities that are presented working with this top notch agency!!!

    Industry Experience: I have 11+ years industry experience
    Affiliation: I am currently hosted by this host agency

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  69. Vicki Scheck
    February 25, 2014 at 4:27 pm #
    53 / 54 found this review helpful.
    Rating

    I began with a small host agency 3-1/2 years ago. Not only was it not nearly as large/successful as he let on, but no commissions (that I know of) were over 10%. We had a 70/30 split, and there were renewal fees every year. But at least this got me started so I could learn who the most respectable players were. In less than a year, after doing a lot of research, I joined Nexion. It’s a decision I’ve never regretted.

    For one thing, there’s the little matter of money. With about 3,000 members, Nexion has some of the highest commissions in the industry. So why should I make 10% on a cruise, when I can make percentages in the teens with Nexion? After earning $5,000 in commissions, I was able to switch from a 70/30 split to a 90/10 split for a monthly fee of $20/month. I like it a lot better now when I see my commission deposits! I also save money because there are no annual fees for renewal. I do need to provide my own E&O insurance as Nexion’s only covers for their own mistakes, not the agent’s (but frankly, I’m not convinced that it wasn’t the same way with my previous host and I just wasn’t notified of it).

    Coming in as a newbie, Nexion’s training was hugely helpful. For any newbies who join Nexion, I highly recommend their Boot Camp!

    Perhaps best of all—well, other than the money part– is the clout Nexion has. I once booked a morning flight for a client, and it was supposed to be an evening flight. I stood to lose $300 on two change fees, but one call to Nexion’s airline Star Desk was all it took: the airline changed it free of charge for me! Another time my clients were the victims of what I felt was an unfair cruise line policy. I wrote several emails to the cruise line. The bottom line was that our BDM got my clients upgraded from window cabins to concierge-level veranda cabins, plus threw in some bonus shipboard credit. When I asked the BDM what I could do for her in return, all she wanted was for me to let Nexion’s president, Jackie Friedman, know that she’d helped out. (That tells you that she was interested in keeping Nexion’s good favor.) When I did as she requested, Jackie wrote to her to thank her and let her know how much she appreciates her taking care of Nexion agents. That type of involvement helps so much to keep the relationships strong!

    The two things Nexion doesn’t have, which would be nice, would be (1) longer hours (I’m on the West Coast and they’re in Texas), and (2) back-up when we’re traveling. But the latter is a different business model that some hosts provide when they also have an inside sales team (i.e., they’re both a travel agency themselves and a host agency). Nexion is just a host agency, and we agents are truly independent contractors. I have my own identity, my own business card design, stationery, etc., and we’re free to book with whomever we wish (or even be with additional host agencies, if we wish). As an independent contractor, it’s my responsibility to trade off with someone to provide my own back-up when traveling, if needed, just as it would be if I were totally independent. Nexion is there to help in those areas that I would not be as equipped to handle.

    With Nexion’s back-up and training, I had a record week last week as far as individual bookings (over $27,000 in travel). I don’t think that would have happened had I stayed where I was initially. I’m very happy with them.

    Industry Experience: I have 1-5 years industry experience
    Affiliation: I am currently hosted by this host agency

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  70. Beth Foss, MCC/LCC
    January 13, 2014 at 4:43 pm #
    18 / 18 found this review helpful.
    Rating

    When my local host agency informed me that my success was causing them too much work, I was signed up with Nexion within 4 hours. That was nearly 5 years ago, and I’ve never looked back. The Nexion staff is professional, efficient and friendly… to the point that I really do consider many of them to be personal friends now. The agent resources and amazing training programs can’t be beat, and the Nexion association with Vacation.com gives even the smallest agency the opportunity to compete with the online giants. I have over 30 years in the industry and truly feel that I’m with the best host in the marketplace.

    Industry Experience: I have 11+ years industry experience
    Affiliation: I am currently hosted by this host agency

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  71. Devora Tweedell
    November 19, 2013 at 1:03 am #
    26 / 27 found this review helpful.
    Rating

    First I would like to say I agree with all reviews to the excellent training,service and support that Nexion gives you. Their staff is the best I have ever dealt with.

    I was in real estate for 17 yrs. and did very well before being introduced to the cruise industry. Having ran an agency with another person in Miami, worked with a large new company that played host to others that turned out not be very honest and more, I learned a lot from the experience.

    I must say that with my real estate and other business/sales experience, I knew what was important in a host, especially from a business point of view for my clients and myself and Nexion gave me it all.

    I looked at quite a few hosts and spoke to the powers that be from them, and only Nexion truly made me feel so comfortable with their professionalism, training and packages offered that were explained to me in great detail, so there were no surprises.

    I will say to anyone looking for a host, it is the quality not the best deal so to speak, and you would never regret joining Nexion for a good income program but most important the support and training you get to increase your earnings is the best.

    With their member only site I have a chance to ask and share about various suppliers, places etc. which is such a valuable tool and allows me to feel part of a very large family with other agents ( well over 3000).

    Everything they offer has allowed me to work to the best of my ability and I so appreciate the fact I found them. They are there for me, respond to questions and concerns in a timely manner and that is service! If you are in sales at all, you will see the signs of a sales pitch from some hosts, as in free leads. Nothing is free in this world. Nexion advertises what they are and what they give in an honest way I have found and live up to it plus plus plus!

    After over 8 years with Nexion, I will never look to be anywhere else for Nexion gives me all I need to be as successful as possible. I would highly recommend this host agency to new and old agents. Great top suppliers,high commission levels and the training, especially when you are new, will take you on a great path I feel with Nexion and make you the best you can be! I am very blessed to have found them I feel.

    Industry Experience: I have 6-10 years industry experience
    Affiliation: I am currently hosted by this host agency

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  72. Dawn Levy Vance
    November 11, 2013 at 6:04 pm #
    20 / 20 found this review helpful.
    Rating

    Time is money and with Nexion I have more to both!

    I have been a corporate travel advisor since 1989, and a Nexion affiliate since 2004. With Nexion, I get all the support, tools and technology I need to be successful including such time savers as corporate reports online, commission tracking, on demand webinars, online classes, industry updates and a networking site.

    My affiliation also provides for other things I couldn’t get on my own, like mega agency commission levels on air and packages, negotiated hotel rates, an amazing luxury hotel program, special car rental programs, top account supplier relationships and so much more.

    I get to run my own business, but never feel like I’m on my own. I get more time to spend with my clients and family and earn more money. What could be better than that!? Thank YOU Nexion!

    Industry Experience: I have 11+ years industry experience
    Affiliation: I am currently hosted by this host agency

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  73. Stacy Sobo
    November 11, 2013 at 7:15 am #
    17 / 18 found this review helpful.
    Rating

    Nexion is by far the BEST host agency!
    I’ve been an agent for 15+ years and have always worked for someone or a large travel company. Opening my own agency and having Nexion be my HOST AGENCY was THE BEST DECISION I could have ever made for myself and my family! I have the ability to work from home now, give my clients 24/7 service and determine how much income I will bring into our home.

    I can’t tell you enough about Nexion but I can tell you this…if you are an agent who is working for a large travel company and your daily goal is to provide numbers to your boss (and number of transactions you’ve done for the day), ask yourself if you are TRULY happy – – – NEXION can make you the happiest Agent on Earth!

    Industry Experience: I have 11+ years industry experience
    Affiliation: I am currently hosted by this host agency

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  74. Steve Rice, ECC;LCS
    October 29, 2013 at 9:13 pm #
    21 / 21 found this review helpful.
    Rating

    I have been in the travel business since 1996. After spending 9 years at a brick and mortar and being under-paid, and under-appreciated I tried in on my own using my own CLIA card and then later on joined 3 different host agencies. I could never achieve the higher commission levels on my own. And with the other host agencies I was just a small fish in their big pond getting no recognition for what I was bringing to the table. So I heard about Nexion and joined them.

    I have now been with Nexion for about 2.5 years and love it. Jackie, our President knows who I am. I have developed relationships with the folks at the head office and have met many other agents nationwide. I have also achieved the Circle of Excellence (Top agents of Nexion) for each year that I have been associated with Nexion and get rewarded for my hard work with a nice all-expense paid trip each year. And this year I have the honor of serving on the Nexion Agent Advisory Board.

    Even though there are over 3,200 Nexion agents nationwide your individual efforts do get noticed and rewarded.

    Recently I just attended CoNexion which is our annual national meeting. Nexion puts forth a lot of effort to bring in all the top suppliers and puts on a great trade show with roundtables, seminars, and meet and greets for all the agents.

    Everyone I have dealt with at Nexion always go out of their way to help you. They also have programs in place such as commission tracking, invoicing, personal website, tons of group space with added amenities, high-end commission levels, affiliations with Vacation.com with even more benefits and so much more.

    I would highly recommend Nexion when choosing a host agency.

    Industry Experience: I have 11+ years industry experience
    Affiliation: I am currently hosted by this host agency

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  75. Barbara Wilks CTC
    October 25, 2013 at 10:35 am #
    18 / 18 found this review helpful.
    Rating

    I have been a Travel Agent for 37 years, owning a brick and morter agency for 18. Eleven years ago, my partner and I decided to give up the office and ARC and started using Host agencies.
    All of our experiences with our other hosts were good, but the money making potential of Nexion came to our attention 3 years ago and we made Nexion our Host. I have not looked back.
    Their support is tremendous. Questions are answered promptly and when I do have a problem, they have stepped in to assist.
    As an experienced agent, I appreciate the autonomy I am given.

    I can definitely see how a new agent could grow and flourish using Nexion as their host.
    Nexion keeps us updated on changes with our vendors and continually offer webinars and other educationsl opportunities.

    Industry Experience: I have 11+ years industry experience
    Affiliation: I am currently hosted by this host agency

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  76. Tracey Younes
    October 24, 2013 at 5:50 pm #
    32 / 32 found this review helpful.
    Rating

    This host agency review website is such a wonderful idea.

    I’ve been in just about every set up possible since becoming independent in 1996, after having worked in a couple of travel agencies (both leisure and corporate) for 7 years prior. My first set-up was through a local agency, renting office space from them, and running everything through them for a split percentage. That was great until I saw what kind of commissions I was missing out on with the larger host agencies. I was taking a cut of 10-12%, but the larger host agencies are more like 12-18%. And I didn’t get any service for my customers when I was out, so there was no added plus for working with this set-up when I no longer needed the office space and decided to work from home.

    So my first large host agency back in about 98′ had to be a strong corporate Sabre focus, since I was about 90% corporate at the time. And I still got to take advantage of the larger commissions on leisure travel. After 9-11-01 events, and then having a child and not wanting to travel myself with my large groups and meetings, I decided to completely relaunch my business, with a strong leisure focus on marketing. So I decided to try being true independent with a TRUE number through OSSN, my own set-ups with vendors like Funjet, etc. But I was back to low commissions.

    I went through a 2-year period of only having enough clients to sustain part-time hours, so I tried a host agency with a focus on Disney. Didn’t care for their continued persistence that I book ALL my clients through them (I was very protective of my upscale client base that I did have).

    Then I decided to try another host because of their leads program, so it would help fill in those gaps of my slower times. I could take calls. Well, if you don’t have certain closure rates or productivity, you are not getting the best leads.

    I stuck with this for a couple years, trying to make it work as best I could, but there were a few different reasons I decided this wouldn’t work any longer. 1) I didn’t have the time to take their leads full-time 2) I found the closure rate on the leads provided were hard to get above 25-30% 3) I was making too small of a commission split for those leads they provided 4) Their efficient database and marketing system made me question as to whether my personal client information was still my property.

    My own closing rate on customer referrals is 90%, so I decided to mine-my-database and really work at building my business through asking clients for referrals, meeting people at my son’s school, sports games, etc. So I made Nexion my choice over 7 years ago, and haven’t looked back since.

    I enjoy the Sabre system for my 50% small corporate clients (which I kept, because I get major referrals from these executives, and luxury vacations for the executives themselves), and I enjoy the high commissions because we are part of the Travel Leaders group, including on many of my business class airline tickets, and they have great discount hotel programs. You can sign-up with the level of service and commission split that works for you, and as you build your business, change it if necessary.

    I love working with the people at Nexion. They are continually striving to make their host agency better and better. Their Advisory Board helps contribute ideas based on agent needs from the corporate/leisure/luxury/groups/meetings aspects of the business, to help Nexion implement ideas based on real feedback, etc.

    They have BootCamp Training, a new Mentorship Program, free or paid website options, free On Target marketing services, CoNexion Conference with opportunities to meet suppliers and other agents.

    I love Nexion, and have enjoyed growing with them. I would highly recommend them to agents looking for the right host agency.

    Industry Experience: I have 11+ years industry experience
    Affiliation: I am currently hosted by this host agency

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  77. Amy
    October 23, 2013 at 10:38 am #
    36 / 59 found this review helpful.
    Rating

    Backup support is very limited, Your out of luck if need any help after hours. Travel doesn’t stop at 6pm, Neither should support. I had a issue with a download, with a link Nexion sent me, and didn’t work, after I emailed and questioned them, I was told not to contact them any longer. I am now looking at other host agencies

    Industry Experience: I have 11+ years industry experience
    Affiliation: I am currently hosted by this host agency

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  78. Clay Saunders
    March 13, 2013 at 2:01 pm #
    40 / 40 found this review helpful.
    Rating

    I Joined Nexion 3 years ago after my previous host agency was bought out and the culture changed. I initially found Nexion to be a good host agency. They pay on time, the systems are easy to use, and commission levels are great. – the basic nuts and bolts of what I was looking for.

    What started out as a good host is becoming a great one. They are constantly delivering improvements in their online tools and my interactions with the staff have gone from just efficient to also being friendly. Nexion seems to understand that helping their agents obtain more sales and higher commissions is a win / win – a simple principle that is too often forgotten.

    They offer an air tool with an amazing support staff that allows me to earn commission on air without having a GDS. 5 years ago I hated dealing with air only. Now it’s a major part of my revenue stream.

    Nexion isn’t perfect, but they seem to be striving for perfection.

    Industry Experience: I have 11+ years industry experience
    Affiliation: I am currently hosted by this host agency

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  79. Cindy Bonadio
    March 10, 2013 at 1:15 pm #
    18 / 18 found this review helpful.
    Rating

    I was with a different host agency when I attended a conference and stopped by the Nexion booth. I was very impressed and decided to go home and take a look at what they had to offer. Even the signing up process wowed me…very professional. I am totally satisfied with Nexion as a host agency. I love their “hands on” approach and I have been in the company of Jackie Friedman many times, many independent contractors have never met the folks in charge of their host agency. If one is seeking to obtain a host agency Nexion definitely is worth joining as the training is awesome; I have my ACC and CTA and I know if there is a problem with a client, supplier, commission or just exploring I have Nexion Town to assist me. Nexion is the best!

    Industry Experience: I have 11+ years industry experience
    Affiliation: I am currently hosted by this host agency

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  80. Nancy Cox
    March 7, 2013 at 6:35 pm #
    19 / 19 found this review helpful.
    Rating

    I have been in the Travel Industry since before 911. I started out in a bad situation with a multi-level company that went under. I then went with two other agencies before I became a “Nexionite” four years ago. I can’t say enough good things about Nexion. One of your main concerns when you go with a host is will I get my commission? You never have to worry with Nexion. They have been around a long time and we are backed with good solid leadership and so many benefits. VCOM membership was so important for me. It gives you so many great opportunities and great tools.
    They have great training and really helpful support people. You will not be sorry choosing Nexion.

    Industry Experience: I have 6-10 years industry experience
    Affiliation: I am currently hosted by this host agency

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  81. Mike Edic
    January 7, 2013 at 11:10 pm #
    24 / 24 found this review helpful.
    Rating

    I started with Nexion in April 2012, not knowing what I was getting myself into. I had worked with the major agencies, after being swallowed up by mergers and aquisitions, and was tired of the rewards not being filtered down to the front line employees. Plenty of blame, but not a lot of praise.

    My clients loved working with me, so when I left, they came with me, and I can honestly say it has been the best decision other than marrying my wife and my children, I could have made. I am so much happier now, making more money than I did in the larger agencies, and my clients are loving the customer service I can provide for them through Nexion.

    If you are even on the fence about using a host agency, I would highly recommend Nexion for all that they can offer you, at a fraction of the price! I can’t wait to meet some of the other Nexionites at the next function, face-to-face!

    Industry Experience: I have 11+ years industry experience
    Affiliation: I am currently hosted by this host agency

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  82. Harris Friedberg, ACC
    October 31, 2012 at 8:40 am #
    17 / 18 found this review helpful.
    Rating

    I reveiwed many Host Agencies when making my decision and Nexion was by far the best fit. Commission levels, pricing, education and support are all top notch. I have loved working wtih Nexion to make my business run smoothly so i can concentrate on providing the best service for my customers!

    Industry Experience: I have 6-10 years industry experience
    Affiliation: I am currently hosted by this host agency

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  83. Dan Burnett, CTC
    October 28, 2012 at 11:44 pm #
    13 / 13 found this review helpful.
    Rating

    With over 11 years experience with Nexion, I couldn’t be more pleased. I operate the only Brick and Mortar agency in a smaller community. Nexion enables me to offer my clients virtually everything (including air) that is available in the largest metropolitan agencies. The staff is top-notch and there are a wealth of tools and resources available–most included in the standard membership plan.
    Their training offerings and annual conference gets better every year. If you’re looking for the benefits of a host agency, be sure to include Nexion in your comparison.

    Dan Burnett, CTC

    Industry Experience: I have 11+ years industry experience
    Affiliation: I am currently hosted by this host agency

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  84. Judy LaMance
    October 26, 2012 at 10:28 am #
    23 / 23 found this review helpful.
    Rating

    I just reentered the travel business after a 13 year hiatus to stay home with my daughter. The industry has changed so much it is like starting over in many ways. Joining Nexion has allowed me to do so with confidence. I joined their PowerUp program for new agents. Between that program and their Boot Camp training, I have a good foundation to begin building my home based business.

    The staff are very welcoming, knowledgable, helpful and patient. The tools are easy to work with and there is support every step along the way. They won’t book your client’s travel for you, but they will help you do it professionally. I am very happy with my choice, I interviewed several host agencies and Nexion really fit my needs best, offering the right mix of support, tools and strong commission levels!

    Thank you!

    Industry Experience: I have less than 1 year industry experience
    Affiliation: I am currently hosted by this host agency

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  85. Lori Iannuzzo
    October 26, 2012 at 10:12 am #
    11 / 11 found this review helpful.
    Rating

    I reviewed many Host Agencies before opening my business and I’ve been with Nexion for over 4 years. Preferred Suppliers, commission plans, training opportunities, assistance in answering my many questions, so far I couldn’t be more pleased of the choice I made.

    Industry Experience: I have 11+ years industry experience
    Affiliation: I am currently hosted by this host agency

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  86. Steve Brown
    October 26, 2012 at 8:16 am #
    11 / 11 found this review helpful.
    Rating

    It is hard to compare Nexion with other hosts when I have absolutely no reason to look elsewhere. When I went from working with a brick and mortar to my own agency, I looked at some of the other hosts and chose Nexion based on commission levels and administrative ease. In the 6 years since, Nexion has always been ahead of me in providing state of the art programs, has responded with outstanding services, and has given me no reason to investigate other opportunities. The grass is always greener on my side of the road.
    I particularly enjoy the camaraderie that flows from the top down. When I sit in my home-based office, it is so nice to know there is someone else out there to talk to and advise me on those unique requests or just to bounce ideas off of. If you are looking for a host that truly focuses on your interests, future, success, and sanity … partner with Nexion. If you join Nexion, I look forward to seeing you around “Town”, our online community. Stop by Nexion Town and say “hi”.

    Industry Experience: I have 11+ years industry experience
    Affiliation: I am currently hosted by this host agency

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  87. Randy Thompson
    October 26, 2012 at 4:29 am #
    13 / 13 found this review helpful.
    Rating

    I have been in travel for over 20 years. I started my own agency back in 2009. My research of host companies brought me to many different agencies. Nexion was actually my first choice but I felt the prices were a little high. I quickly realized after going through a few host agencies, Nexion was clearly the best.

    The tools and technology are far superior to anybody I had worked with. There are a few minor issues and I do mean minor. If anybody in travel thinks there is a perfect agency out there, they are wrong.

    My time with Nexion has now coming up on two years. The ticketing team is exceptional. I recommend everybody do your homework and look at all host agencies and see what works best for you.

    I would be very surprised if you didn’t end up with Nexion.

    Industry Experience: I have 11+ years industry experience
    Affiliation: I am currently hosted by this host agency

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  88. Paul Cunningham
    October 25, 2012 at 8:43 pm #
    12 / 12 found this review helpful.
    Rating

    I already had 2 host agencies and my TRUE number when I discovered Nexion. They have everything that an independent agent could want including high commissions, great tools and helpfull staff. I have dropped my other hosts and TRUE code and am now booking everything, including air, through Nexion. I highly recommend them.

    Industry Experience: I have 6-10 years industry experience
    Affiliation: I am currently hosted by this host agency

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  89. JIM HYDE
    October 25, 2012 at 12:53 pm #
    8 / 11 found this review helpful.
    Rating

    OUTSTANDING. THEY WORK REAL HARD TO HELP YOU IN ALL PHASES OF TRAVEL.

    Industry Experience: I have 11+ years industry experience
    Affiliation: I am currently hosted by this host agency

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  90. Clarissa Streetman
    October 25, 2012 at 10:42 am #
    12 / 12 found this review helpful.
    Rating

    WOW! Working with Nexion has been wonderful! I joined with Nexion a year ago and it has been a great experience. Boot Camp was fantastic–it gave me the ability and confidence to step out in the travel industry. The round table discussions with the many suppliers that Nexion provides has been such an asset to my business. Nexion also has provided so many training opportunities to help you succeed!
    Thanks Nexion!

    Industry Experience: I have less than 1 year industry experience
    Affiliation: I am currently hosted by this host agency

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  91. Anne Tuthill
    October 25, 2012 at 10:18 am #
    13 / 13 found this review helpful.
    Rating

    In 2002 I bought the established agency at which I had worked for a year and did not want the trouble of dealing with the ARC forms. I immediately joined Nexion to reduce the burden of all the back office work. I have been pleased with the many contracts with vendors which offer us a higher rate of commission.

    The airline contracts are especially helpful.

    Most of my dealings go very smoothly. There have been a few hiccups but every one of them was resolved. The ticketing department is phenomenal.

    Industry Experience: I have 11+ years industry experience
    Affiliation: I am currently hosted by this host agency

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  92. Stacey Gross
    July 30, 2012 at 4:26 pm #
    16 / 16 found this review helpful.
    Rating

    I have been with Nexion for over 2 years and I love everything about this organization. I was new to the travel industry, but always wanted to break into it. Nexion has provided me with training, a web community of seasoned professionals, trusted suppliers and resources that I never could have found on my own. Every time I call, I get more useful information than I could have hoped for. Every time I think “boy, I wish Nexion had this or that…”. I get an email shortly after announcing a new service or product they are offering. They are in touch with the needs of their agents and the industry. I am so thankful to Nexion for providing me with a gateway to this new career path!

    Industry Experience: I have 1-5 years industry experience
    Affiliation: I am currently hosted by this host agency

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  93. Jean Grice
    July 25, 2012 at 11:58 am #
    7 / 7 found this review helpful.
    Rating

    I have enjoyed working with the Nexion staff for the past 7 years and having nothing but good things to say about all of them. When I first started with the company I am presently employed with I had a lot of airline industry experience(34 years) but little to no travel agency experience. With the help of many extremely professional and very patient people at Nexion I have grown to be a very capable travel agent. My most sincere thanks to all of the Nexion employees!!!

    Industry Experience: I have 6-10 years industry experience
    Affiliation: I am currently hosted by this host agency

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  94. Pedro Baez
    July 25, 2012 at 8:03 am #
    12 / 13 found this review helpful.
    Rating

    I’ve been with Nexion for less then a year, but the experience has been great. I came over from another Host that I felt was more interested in my money then helping me make money.

    I’ve never since joining Nexion felt that I had to complain about something. I take care of the sales they take care of the office.

    Keep up the great work Nexion!

    Industry Experience: I have less than 1 year industry experience
    Affiliation: I am currently hosted by this host agency

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  95. Ruth Deelo
    July 24, 2012 at 8:00 pm #
    9 / 9 found this review helpful.
    Rating

    I have been with Nexion for the over 7 years. It is a great organization with wonderful staff members. I have attended boot camp after 2 years of being in business and the intense 3 days was amazing on what we learned about the travel industry. Nexion’s connections with the supplies is past onto us as the agents and we get to meet the sale reps in person if you attend the workshop or the annual conference. Speaking of the annual conference, you have to make time to attend it. The round table talks, the workshops, the trade show, the motivational speakers, the nexion staff available to discuss any questions or problems in person. Can’t stop saying enough about the conference except you must attend. Nexion is a great host company to work with.

    Industry Experience: I have less than 1 year industry experience
    Affiliation: I am currently hosted by this host agency

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  96. Peggy Petrovich
    July 1, 2012 at 1:46 pm #
    13 / 13 found this review helpful.
    Rating

    I have been a travel consultant for 16 years. I worked for 11 years in a brick and mortar as an outside agent and I have owned my own agency for the past 5 years. Prior to going out on my own I started going to Agent At Home meetings and it was through one of those meetings that I decided to go on my own and I started investigating host agencies. I had Nexion in mind from the beginning, but wanted to make sure they were a good match for me. I am glad that I went with my first thought. I am on the 90% level. With the high commission rates from the suppliers, this has given me greater income than being on my own with 100% commission. I attended a Nexion Boot Camp and would highly recommend this to all agents. It was great to meet the faces behind the names and what a great group of people they are. Nexion is constantly looking into ways to improve, adding new technologies and hotel and air booking systems. My only regret is that I have not been able to attend a Co-Nexion, which I hear is great. The timing has never been good for me to attend, but I need to put this on the priority list for next year.

    Industry Experience: I have 11+ years industry experience
    Affiliation: I am currently hosted by this host agency

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  97. Arlene Wimp
    June 27, 2012 at 2:30 pm #
    7 / 7 found this review helpful.
    Rating

    I have been with Nexion for 5 years and have enjoyed being a part of this wonderful Host agency. The staff at Nexion are pleasant to work with and are always quick to respond if I have an issue. Nexion is great in keeping me informed of what is going on in the travel industry,they offer great training programs and a great commission structure.

    Industry Experience: I have 11+ years industry experience
    Affiliation: I am currently hosted by this host agency

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  98. Becky Jones, CTC
    June 27, 2012 at 1:45 pm #
    14 / 14 found this review helpful.
    Rating

    It has been my pleasure to be associated with Nexion as my host agency for the past (almost) 6 years. I have been in the industry for 33 years, most of it in management for large travel companies. I became very frustrated at not being fairly compensated by agency owners and took a leap of faith to start my own business. Nexion was recommended to me and I have nothing but high praise for their staff and for their total dedication to the success of all their members. My loyal clients followed me in my endeavor and now my personal business is made up of 98% repeat clients and their referrals, a perfect business model. When you are home based, and you have a great client base, their friends who they refer do not need face time because they already trust you, based on the referral. To be able to work from your laptop, and leave all the other tools and issues to Nexion is amazing. The networking, training, back-office reporting,GDS support, commission structure and overall support from the Nexion team allowed me to triple my income the first year of business. Now in year six I am pleased to say that I am a part of their Cirlce of Excellence Award for 6 six years running, the highest honor for top sales achievers with Nexion. Thank you to Jackie and her team for always having our back and allowing us the freedom to do what we do best – sell travel and prosper from it!

    Industry Experience: I have 11+ years industry experience
    Affiliation: I am currently hosted by this host agency

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    • Joanne Grollman
      July 25, 2012 at 8:50 am #
      7 / 7 found this review helpful.

      I have been with Nexion since December 2012, I had been with brick and mortar agencies for 25 years. I had worked with thru a couple of travel agencies while being on my own. Compensation and the Nexion staff have improved my position as a travel agency owner! So glad I made the switch. The connections Nexion has are wonderful! Becky I would love to make contact with you at some point.

      Did you find this review helpful? Yes   No

  99. steve lincoln
    June 27, 2012 at 12:40 pm #
    13 / 13 found this review helpful.
    Rating

    I’ve been in the travel business for 30 years. The first 21 working for someone else, the last nine within my own agency. When I decided to open my agency I investigated all the viable Host Agency options. Wanting nothing but the best, I decided to join Nexion. The professionalism of the staff, continuous training programs, automation packages, and commission levels made it an easy choice. Through Nexion’s own member only site, Nexion Town, I am easily linked with over 3200 other members. We are all here to help one another succeed and although I work alone I feel part of a much larger entity. The membership is phenomenal. The support I receive from Nexion, and my fellow members, is priceless and cannot be matched by any other Host Agency.

    Industry Experience: I have 11+ years industry experience
    Affiliation: I am currently hosted by this host agency

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  100. Cindy Rake
    June 27, 2012 at 12:00 pm #
    15 / 15 found this review helpful.
    Rating

    I joined Nexion 4 years ago…shortly after opening my own agency…after 12+ years at Brick & Morters. The 90% program works well for me and is a win-win situation. The preferred supplier list is extensive and just the ones I use all the time, with great commissions. Their Member Services Department and Shipping Department are great to work with. Unfortunately, their Tech Desk is not service oriented…a big reason for 4 stars, not 5. Commissions are paid bi-monthly with no problems.
    Although I would love to see some changes made, the bottom line is that Nexion is a great fit for me!

    Industry Experience: I have 11+ years industry experience
    Affiliation: I am currently hosted by this host agency

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  101. Laura C. Gidden
    June 18, 2012 at 6:05 pm #
    15 / 15 found this review helpful.
    Rating

    I have been in the travel industry for nearly 22 years. I have owned my own storefront agency, been an outside sales agent and now I have been with Nexion for almost 5 years. I was first introduced to Jackie and the Nexion crew at Trade Show in Vegas and was exstrememly impressed. I signed up with Nexion a few weeks later. I highly recommend the Boot-Camp that Nexion offers even if you have been in the business for a long time. Going through the Boot-Camp will introduce you to the way Nexion does things and will make things even easier for you.
    I can’t say enough good things about the preffered suppliers that Nexion has chosen. I probably book 98% preffered and the commissions are excellent. Nexion also offers an annual conference (Co-Nexion) and that is definitely something you do not want to miss. At Co-Nexion suppliers, vendors, industry speakers and Nexion staff put on a great conference offering an array of workshops and programs.
    If you’re considering a Host Agency…….Nexion is definitely one you should take a look at.

    Industry Experience: I have 11+ years industry experience
    Affiliation: I am currently hosted by this host agency

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  102. Trish DeDamos
    June 15, 2012 at 10:28 am #
    13 / 13 found this review helpful.
    Rating

    I have been with Nexion for a few months now, wish I had made this switch sooner! My old host of 12 years decided to cut my commission by 20% so I came to Nexion (after looking at many)By switching and getting 90% split I gave mayslef a huge raise and more technology than I know what to do with!
    Attended Nexion boot camp to learn more about what they could offer (they have great oppertunity, if you don’t take advanatage of it that’s just silly!). Boot camp was great experiance, new agents and experianced agents, supplier connections who really want Nexion agent business! I am over all impressed with everything so far!

    Industry Experience: I have 11+ years industry experience
    Affiliation: I am currently hosted by this host agency

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  103. Malcolm Potter
    June 14, 2012 at 2:10 pm #
    13 / 13 found this review helpful.
    Rating

    I have over 20 years in the travel industry. I closed my storefront agency in 2008, when the recession hit, and have been a Nexion member for the last 4 years. It was, in retrospect, a wonderful decision. Nexion provides all the support I need for my mix of corporate and leisure clients. My net income now, is greater than when I had all of the expenses associated with a staff and a storefront location. I have no issues with Nexion. I have been treated as a mutual travel professional. Working with Nexion is a true “partnership”.

    Industry Experience: I have 11+ years industry experience
    Affiliation: I am currently hosted by this host agency

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  104. Mary Krueger
    June 13, 2012 at 10:26 am #
    10 / 10 found this review helpful.
    Rating

    I started completely new to the travel business in 2004 with Nexion as my host agency. It has been through their training programs, business development advise and support network that I have been able to build a successful home based agency. I highly recommend Nexion to all agents. They have the resources you need to be successful on your own.

    Industry Experience: I have 6-10 years industry experience
    Affiliation: I am currently hosted by this host agency

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  105. 14 / 14 found this review helpful.
    Rating

    I have been in the travel industry for over 14+ years – have always worked for someone. I decided it was time to go out on my own! I shopped around and did extensive research on host agencies – Nexion came through! Nexion is certainly top notch when it comes to service, reliability and accuracy! Commissions are paid promptly twice a month. All questions and concerns are answered within a timely manner and the customer service is superb!

    The preferred suppliers are ones that I have used in the past and have had nothing but wonderful service – IE: RCCL, NCL, GOGO Worldwide Vacations, Brendan Vacations, Abercrombie, etc…the list goes on and on!

    Starting up your own agency is SUPER easy and Nexion is to thank for that! From the beginning – with all the questions and concerns I had, they made the decision easy for me! I am on the 90% commission tier and find it to be quite perfect for my clientele.

    Training is unlimited! There is always a course to sign up for and always new things to learn about selling travel.

    I do 75% corporate and 25% leisure and find that the invoicing part is simple and the monthly corporate reporting to my clients is seamless.

    Industry Experience: I have 11+ years industry experience
    Affiliation: I am currently hosted by this host agency

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  106. Leah Coker, CTC, DS
    June 4, 2012 at 1:42 pm #
    16 / 17 found this review helpful.
    Rating

    I’ve had a good experience with Nexion. They offer a lot of training, the 90% commission for a $20.00 fee per month is reasonable. You get a free website that I’m not excited about but it works as a landing page and you can upgrade. I’ve always been paid promply (twice a month now) and any issues or questions I have had have been answered reasonably quickly. I like their preferred suppliers. There are a few that Virtuoso has that I would like them to add but it’s a good base of suppliers that are offered. They are a large organization now and perhaps not as quick to be back with you as they used to be but if you call them you’ll get an answer. All in all, it’s a good organization. Working from home is much harder than most people realize. You have to do the marketing and take care of your clients and the bookwork end and it’s difficult to get new clients to trust you when they know you don’t have a brick and mortar office. I think this is changing and hopefully won’t be as much of an issues as more brick and mortars close or merge. But I think you need to be professional, earn some certifications and try to present yourself as a professional member of your community if you hope to make it.

    Industry Experience: I have 11+ years industry experience
    Affiliation: I am currently hosted by this host agency

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