Company Description

Travel Leaders 365 is a fast growing, award winning Corporate Travel Management Company (TMC) with a focus on small to mid-sized businesses. We are a family owned and operated company with almost 100 years of experience in the travel & hospitality industry.

Our Government Travel division focuses on making professional, accurate, cost-effective travel arrangements for Government clients, adhering to government guidelines and standards for excellent customer service.

Role Description

This is a full-time remote role for a Government Travel Advisor. The Government Travel Advisor will be responsible for managing and supporting Government Travel reservations, as well as providing exceptional customer service to Government clients.

Qualifications

1. 2+ years of experience in government travel, working on Department of Defense and/or Federal Agency Accounts
2. Excellent communication and customer service skills, with attention to detail
3. Completes travel arrangements for client with air, hotel, car, and ground/sea transportation vendors at the lowest possible fares within government travel policy. Understands and communicates the government travel policies and booking guidelines including but not limited to JTR/JFTR.
4. Strong knowledge of government travel regulations and procedures, including GSA City Pairs, FedRooms Program, Open Skies, and Fly America Act
5. Ability to adapt to changing situations and priorities
6. Proficiency in travel booking tools and online reservation systems such as Sabre and Concur
7. Bachelor's degree in related field or equivalent experience
8. Experience with travel duty of care solutions is a plus
9. Ability to obtain a security clearance is required
10. Participates fully as a team member to assist as needed in completing all functions related to servicing the government client, including ticket processing, clerical functions, prepaid tickets, debit memos, etc.
11. Must be a U.S. Citizen residing in the United States
12. Must be comfortable working Eastern Time Zone Hours