Sony Corporation of America, located in New York, NY, is the U.S. headquarters of Sony Group Corporation, based in Tokyo, Japan. Sony's principal U.S. businesses include Sony Electronics Inc., Sony Interactive Entertainment LLC, Sony Music Entertainment, Sony Music Publishing and Sony Pictures Entertainment Inc. With some 900 million Sony devices in hands and homes worldwide today, a vast array of Sony movies, television shows and music, and the PlayStation Network, Sony creates and delivers more entertainment experiences to more people than anyone else on earth. To learn more: www.sony.com/en.

POSITION SUMMARY

Sony Corporation of America’s travel group SEG Travel is seeking an experienced, customer-focused Travel Counselor with knowledge in both domestic and international travel, for a remote/work from home position. Candidates with previous corporate travel booking experience strongly desired. The counselor will be part of a team located on both the east and west coast will support travel reservations booked online, as well as creating offline reservations in Travelport’s Apollo GDS.

This is a remote role requiring a schedule of Monday - Friday 8:45am - 5:45pm PST.

JOB RESPONSIBLITIES

1. Handles requests for travel information received by telephone, email or online
2. Schedules itinerary by identifying, booking and confirming route, carriers, lodging and ground services
3. Clarifies travel preferences by determining travel dates, mode of transportation and destination
4. Contributes to team effort by accomplishing related results as necessary

QUALIFICATIONS FOR POSITION

Your qualifications and experience should include:

1. Minimum of 2 years experience in a corporate travel enviroment
2. Excellent Customer Service skills
3. Knowledge of domestic and international travel arranging
4. Strong attention to detail, well organized, with excellent communication and interpersonal skills
5. Knowledge of computer reservation system (Apollo or Galileo preferred)
6. Must have High School diploma or equivalent
7. Must be eligible to work unrestricted in the USA

In addition to competitive pay and benefits, we offer an environment and culture that promotes Diversity, Equity, and Inclusion. We are committed to creating an inclusive employee experience for you to thrive as part of Sony’s purpose to “fill the world with emotion through the power of creativity and technology”.

Benefits:

SCA offers benefits-eligible employees (generally regular employees scheduled to work 20 or more hours a week) a comprehensive benefits program that offers coverage and support for employees and their family’s physical, emotional, and financial well-being.

What we offer you:

1. Comprehensive medical, prescription drug, dental, and vision coverage with coverage for spouses/domestic partners and child dependents, including access to a Health Savings Account (HSA) and Flexible Spending Account (FSA)
2. Employee assistance plan and comprehensive behavioral health benefits
3. Fertility benefits, including surrogacy, and adoption assistance programs
4. Basic and supplemental life insurance for employees as well as supplemental life insurance coverage for their spouses/domestic partners and children
5. Voluntary benefits such as group legal, identity theft protection, accident, and hospital indemnity insurance
6. Short-term & long-term disability plans
7. Paid parental and caregiver leave
8. 401(k) Plan with pre-tax, Roth, and after-tax options and company match which vests immediately
9. Education assistance and student loan programs

Other Programs:

1. Time off to include vacation, paid holidays, sick leave, Summer Fridays (early release), and a winter break between Christmas and New Year’s Day (based on business needs)
2. Referral bonuses (subject to eligibility)
3. Matching gift program
4. A wide variety of employee business resource groups (EBRGs)
5. Special discounts on Sony products, offered exclusively to Sony employees
6. Employee stock purchase plan (Sony covers commissions and fees for your Sony stock purchases made through after-tax payroll deductions)
7. Annual incentive bonus

The target annualized base salary range for this position is $50,000 to $60,000. The individual will be paid hourly and eligible for overtime. This range does not include any other compensation components or other benefits that an individual may be eligible for. The actual base salary offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.

#LI-BC1

Sony is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy), gender, national origin, citizenship, ancestry, age, physical or mental disability, military status, status as a veteran or disabled veteran, sexual orientation, gender identity or expression, marital or family status, genetic information, medical condition, or any other basis protected by applicable federal, state, or local law, ordinance, or regulation.

Disability Accommodation for Applicants to Sony Corporation of America

Sony Corporation of America provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. For reasonable accommodation requests, please contact us by email at careers@sonyusa.com or by mail to: Sony Corporation of America, Human Resources Department, 25 Madison Avenue, New York, NY 10010. Please indicate the position you are applying for.

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While SCA does not require employees to be vaccinated against COVID-19, there are certain Sony offices that require employees to be vaccinated in order to enter. If you will be located at or travel to those offices, you will be required to be fully vaccinated to enter. The Company will consider requests for reasonable accommodations for documented medical reasons and for sincerely held religious beliefs in accordance with applicable law. Please do not include proof of vaccination status or any indication of a possible request for a vaccination accommodation when submitting your application materials. If applicable, the Company will follow up with you directly to request proof of vaccination and to discuss any potential accommodations.