Global Travel Manager

Snowflake

Full-time Non-agent travel job San Mateo, CA

About Snowflake

 

Founded by industry experts and backed by strategic investors, our disruptive built-for-the-cloud architecture was designed to push the limitations of conventional data warehousing.

Our teams breed ambition, challenge ordinary thinking, push the pace of innovation, in-service of the exploding demand for accessible data.

Snowflake is growing fast and we’re scaling our team to help enable and accelerate our growth. We’re passionate about our people, our customers, our values and our culture! We’re also looking for people with a growth mindset and the pragmatic insight to solve for today while building for the future. And as a Snowflake employee, you will be accountable for supporting and enabling diversity and belonging.

 

Snowflake started with a clear vision: make modern data warehousing effective, affordable, and accessible to all data users. Because traditional on-premises and cloud solutions struggle with this, Snowflake developed an innovative product with a new built-for-the-cloud architecture that combines the power of data warehousing, the flexibility of big data platforms, and the elasticity of the cloud at a fraction of the cost of traditional solutions.

 

Snowflake is growing fast and we’re scaling our team to help enable and accelerate our growth. We’re passionate about our people, our customers, our values and our culture! We’re also looking for people with a growth mindset and the pragmatic insight to solve for today while building for the future. And as a Snowflake employee, you will be accountable for supporting and enabling diversity and belonging.

Snowflake started with a clear vision: make modern data warehousing effective, affordable, and accessible to all data users. Because traditional on-premises and cloud solutions struggle with this, Snowflake developed an innovative product with a new built-for-the-cloud architecture that combines the power of data warehousing, the flexibility of big data platforms, and the elasticity of the cloud at a fraction of the cost of traditional solutions.

In this role you will manage our global travel program, implementing innovative policies and processes to create a win-win for the traveler and Snowflake. The travel manager will report into the Sr. Director of Procurement, and join a growing and exceptional team.

Expectations:

  1. Establish and manage the global travel strategy
  2. Develop, maintain, and administer the Global Travel Policy, allowing for cultural and regional differences with cross functional coordination as needed
  3. Provide active oversight of the travel management companies including all operational issues, SLA’s, management reporting, and adherence to policy
  4. Manage the selection process and negotiations of supplier contracts (i.e., airlines, hotels, car rental, travel assistance, etc.)
  5. Develop, implement and manage all travel supplier relationships and programs (agency, air, hotel, car rental, and other travel related services) ensuring compliance to service level agreements
  6. Identify savings opportunities and service enhancements, initiate process improvements and deployment of benchmarking-generated best practices
  7. Own the design and execution of systems and processes related to travel, including travel management technology and tools
  8. Benchmark, analyze, monitor, and report on travel expenditures and compliance
  9. Develop strong internal working relationships with all departments especially Finance, Meetings/Events, Marketing, Sales, Executive Admins, IT and International locations
  10. Assist employees in resolving travel related issues, policy questions and problems as required
  11. Develop and maintain content for travel’s intranet site
  12. Design and develop a travel risk management program, including assistance providers and insurance policies
  13. Partner with Meetings and Events team to leverage both programs when selecting and procuring Corporate meetings

Requirements:

  1. B.A./B.S. degree, MBA preferred
  2. Certified Corporate Travel Executive (CCTE) or Global Travel Professional (GTP) preferred
  3. Membership with local and/or Global Business Travel Association preferred
  4. 15+ years of experience in designing, managing and evolving a global corporate travel program, including systems, policies, procedures, and training
  5. Experience working with a global TMC and providing self-service booking for employees
  6. Experience in strategic sourcing and negotiations of contracts
  7. Proven ability to effectively manage supplier relationships
  8. Exceptional relationship building skills that includes experience working throughout a global organization and across various business units
  9. Must have analytical, problem solving and change management skills, including risk assessment and ability to interpret and utilize key financial data
  10. Extremely well organized and detailed oriented with demonstrated follow-up skills
  11. Excellent communication and negotiation skills
  12. Experience managing meetings and events, and commercial card programs a plus
  13. Proven Project Management Skills, a plus
  14. Proficient with Excel, PowerPoint and other MS Office products

Core competencies:

  1. Analytical
  2. Creativity
  3. Technology passionate
  4. Competitiveness
  5. Curiosity Driven 

We’re looking for people who share our passion for ground-breaking technology and want to create a lasting future for you and Snowflake.

Are you up for the challenge?

Snowflake is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, gender identity or expression, marital status, national origin, disability, protected veteran status, race, religion, pregnancy, sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.