VIP Corporate Travel Agent

First in Service Travel

Full-time Leisure Agent New York, United States Remote

We are currently hiring for a highly skilled native SABRE agent to handle VIP travel on a fast paced corporate account. Candidate should be able to curate professional, accurate, cost-effective travel arrangements for all clients within their company's guidelines and standards of excellence for customer service. Ability to multi-task in fast-paced work environment, experience in fashion a plus.

Skills Required

  1. 5 years Sabre computer knowledge and proficiency
  2. Corporate pricing with client discounts
  3. Knowledge of ticketing transactions preferred
  4. Proficient with International Itineraries and rate structures
  5. Knowledge of online booking tools (Concur preferred)
  6. Experienced and comfortable with premium travelers
  7. Attention to detail/conscientiousness/flexible
  8. Problem solving and initiative
  9. Interpersonal communication and relationship building skills
  10. Willingness to learn new functions and to enhance existing skills
  11. Patience and flexibility
  12. Minimum 5+ Years Industry Experience
  13. Regular, dependable attendance required

Duties And Responsibilities

  1. Completes travel arrangements for clients' air, hotel, car rentals, trains, tour, and ground arrangements at the lowest possible price within corporate travel guidelines
  2. Collect all data required for financial reporting
  3. Follow and suggest improvements in company procedures in the areas of customer service, documentation of PNRs and profiles, ticketing, invoicing, attendance, accuracy of work etc
  4. Maintains ownership of each record until departure to ensure all details (including seat assignments, meal preferences, upgrades, etc.) are completed to the client's satisfaction
  5. Researches and provides solutions to any travel related problem clients may have experienced with arrangements made with total management awareness and participation
  6. Stays fully informed on all airline rules and regulations, tariffs, and fare requirements and accurately applies this knowledge to all travel arrangements
  7. Is available for and receptive to training opportunities
  8. Is Sabre proficient and maintains Sabre skills with relevant training
  9. Has knowledge of and understanding of re-routing and exchange processes
  10. Stays abreast of technology and industry knowledge
  11. Must have excellent communication skills and enjoy working with high level VIPs