Group Travel Agent

Dallas Market Center

Full-time Corporate Agent Dallas, TX

Position Summary: Responsibilities include, but are not limited to booking group air, hotel, and car arrangements for both internal corporate clients, but also for exhibitors and other DMC guests. Perform daily website updates, support info booths as needed during market times. Assist in group hotel blocks, record keeping.


Position Description (Italics reflect performance appraisal criteria):

·     Answers incoming calls in the call center relating to hotel and airline

·     Coordinates all Group Travel needs and requests

·     Process airline ticket exchanges

·     After hours travel phone responsibilities assigned in rotation

·     Assist and maintain the Travel Web page on the DMC website

·     Book and modify hotel reservations in Sabre or hotel links

·     Assist with Temporary Exhibitor travel promotions

·     Reconciles the AX credit card monthly statements

·     Assist in reconciling hotel commission spreadsheets

·     Works Travel deks(s) during market

·     Assist with the on line hotel queue

·     Additional special projects or tasks as deemed necessary

·    Other related duties as assigned


Positions Supervised:

·    None


Required Education:

·    High School Diploma or equivalent

Required Experience:

·    Microsoft Office: Word, Excel, Outlook

·    Sabre


Physical Requirements:

·    Office Environment – Ability to sit for vast majority of work shift

·    Lift up to 20 lbs