All Reviews

15 reviews
  • 5 stars
  • 4 stars
  • 3 stars
  • 2 stars
  • 1 star

Top Review

October 21, 2023
I found ATHome through my Certified Travel Associate coursework through The Travel Institute. I liked the trainings offered and felt it would be a great fit for me since I was starting my own travel agency. The trainings gave me the confidence to reach out to an astrophotographer to see if he would partner with me and he did! The trainings helped with my organization and setup of the event which was fantastic! I couldn’t have accomplished this outcome without the trainings from ATHome. Everyone is so helpful when you have a question and are quick to respond. ATHome has helped to give my travel agency the professional look and edge for continued success!
December 29, 2023

ATHome has been the perfect host agency for me in so many aspects. I was new to the industry when I became a member of ATHome, and their Member Engagement Manager was so helpful, friendly & understanding with all of my questions. Their online training was thorough, user-friendly and engaging, and they continuously update and enhance their online resources. Whenever I reach out with questions, they are quick to respond not only to the question at hand, but to offer additional advice and guidance.

Even though I work from home, I can sense the spirit of camaraderie among everyone I have interacted with at ATHome. They are supportive of each other, and of their independent agents. The entire organization truly seems to work together as a team…it is not uncommon for me to receive a response to my questions directly from the C-suite.

ATHome offers many training webinars with suppliers on a regular basis, and they hold recurring “Let’s Chat” zooms with all members in order to communicate updates, provide refreshers, and facilitate a chance for members to ask questions and share best practices. I thoroughly enjoy these zooms not only for the information I learn, but for the chance to “e-mingle” with others!

ATHome’s affiliation with Signature Travel Network also provides so much opportunity for its members, from the preferred suppliers, to the marketing materials, to the wide breadth of training offerings. Signature offers a Travel Expert Select program for advisors interested in specializing in a particular destination or special interest. When I decided to apply for this program, ATHome’s executive team was so supportive of my goal, and so generous with their time by reviewing and approving my submission to apply for the program. I am so grateful to the CFO and CMO for their support in helping me to successfully join this program.

Due to ATHome’s affiliation with Signature, I had the good fortune of being able to attend Signature’s annual conference this year, which provides a wealth of knowledge to attendees through its general sessions and workshops, and also facilitates amazing opportunities to meet and connect with an expansive variety of Signature’s preferred suppliers. However, what was equally special to me was the opportunity to spend time with individuals from ATHome while we were there. Being able to get to know them in person, and to discuss their experiences and advice, was so valuable…not only was it an incredible learning experience, but it filled my cup to feel that sense of camaraderie in person.

In summary, I’m so grateful that – after taking into consideration the guidance provided by HAR regarding choosing a host  – I decided on ATHome. To anyone going through the process of choosing a host, I can’t recommend ATHome enough!

Host Agency Response
December 30, 2023

Thank you so much, Amy, for such a wonderfully kind and thorough review of ATHome! We are the lucky ones to have you as a loyal member. It was so great visiting with you at Signature’s annual conference and learning more about you and your business. What a fun time too! We can’t wait to see where your business soars to in 2024! :-)

December 23, 2023

ATHome, Inc. after taking over from What A Trip has been a great Host Agency. Their Travel & Training School, private Facebook Group, and company support provides me with resources to learn the Travel business and run a successful home based travel agency. I love to travel and I want to discover new destinations and experiences. ATHome staff are more like friends. There is always someone available to help you.

Host Agency Response
December 27, 2023

Thank you for such a kind review, Terry! We are honored to have your loyalty as a treasured ATHome member!

December 20, 2023
Updated Review

I have worked through ATHome/Atlas Travel for a few years now and they have proven time and time again that I could not have made a better choice. The agency not only provides you with tools to maintain your business but is constantly adding tools that can help you build your business. We are not only provided with the tools, but the staff members are always available to walk you through how to use the tools. Training is always in the forefront of this agency. As agents you can succeed in building your agencies business to any degree you are willing to work for.

Host Agency Response
December 27, 2023

Sharron, your review is beyond wonderful to read. It makes us proud to have earned your confidence and accolades. Training is definitely a hugely important asset that we promote heavily and offer readily. We hope to have you as an ATHome member and help you continue to grow your business for years to come!

December 28, 2022
Previous Review
Verified Review

ATHome, Inc. is the host agency I decided to trust with my travel business after taking over from What A Trip. The Travel & Training School, private Facebook Group, and company support provides me with all relevant resources to run a successful home based travel agency giving opportunities to increase my sales and knowledge on a regular bases.

I do this because I love to travel and I want to help others to discover new destinations and experiences. I have been able to find balance with ATHome, working hours and days that fit my daily routine.

ATHome is invested in their advisors and the staff are more like friends and family than a business connection. ATHome has made great strides in enhancing products and services for all advisors. There is always someone available to help you through problems. Everything is not perfect all the time but with the service ATHome provides it sure makes these times more profitable and stress free.

Host Agency Response
December 29, 2022

Thank you for your kind words, Sharron! We are so happy to have you as a member of ATHome and are excited to see what 2023 brings your business. Your experience and knowledge as a Travel Advisor are always enhanced by your dedication to attending industry events and commitment to learning more by attending trainings. You are invaluable to us! Happy New Year!

February 3, 2021
Previous Review

February 2, 2021
Are you interested in Travel? Would you like to help others find their dream vacations? I strongly recommend ATHome Training School. I found their website online approximately 6 years ago and am retired and running a home-based travel agency. The courses supplied are comprehensive and you have a mentor to help you through any rough spots that you might find. When you are through with your training, agent tools are provided in order for you to begin working in this awesome industry. The mentors during training do not go away after you start your business, there is a team of people providing you with all the support you will ever need. I personally have two very special individuals that are always right here when I need them. Email or phone and my questions or concerns are taken care of. Oh! I want to add we have just been introduced to a new training and booking site that is wonderful! Jump on board and start the new program with us.

October 21, 2023

I found ATHome through my Certified Travel Associate coursework through The Travel Institute. I liked the trainings offered and felt it would be a great fit for me since I was starting my own travel agency. The trainings gave me the confidence to reach out to an astrophotographer to see if he would partner with me and he did! The trainings helped with my organization and setup of the event which was fantastic! I couldn’t have accomplished this outcome without the trainings from ATHome. Everyone is so helpful when you have a question and are quick to respond. ATHome has helped to give my travel agency the professional look and edge for continued success!

Host Agency Response
December 4, 2023

Thank you so much for your kind words, Monica. We love having you as a member and are so proud of your successful start as a travel advisor. We look forward to seeing your business grow in our continued partnership!

February 15, 2023
Updated Review

This is my third with ATHome and I can highly recommend them as a Hosting Agency. They have the training to help you get started but more than that they have the support to assist you with whatever you need. From building your website to your business cards and certifications. They are also constantly improving processes and procedures to make it easier for you to book your clients and receive your commission. If you are looking to get started in the travel business or you just want to work from home and need a partner ATHome by Atalas can provide it all.

Host Agency Response
December 4, 2023

Your review was exactly what we continue to strive for as a host agency, Joseph. We are glad you are pleased with how we try to make it as easy as possible for you to book clients and receive commission. Thank you for taking the time to review ATHome!

February 15, 2021
Previous Review

I retired from the Navy and was looking to for a way to supplement my retirement and work from home. I loved travel and started researching the business and how to get started. I settled on ATHome as they provided everything I needed to get started. The training, website and access to the best travel providers. From the start you are treated like a professional the staff is very responsive to your needs and provide excellent support. They make you feel special weather it is your first booking or your millionth. If you love travel and helping other live their dreams I would highly recommend ATHome to give you the tools, training and edge you need to succeeded.

December 28, 2022

I am a new member with the ATHome family and I’ve never felt more included while joining an organization. Leadership is easily accessible and knowledgeable. There is so much room for growth and training. The membership fees are low and there are so many people willing to help. This agency is very inclusive and they have alot of opportunities for growth.

Host Agency Response
December 29, 2022

This makes us so happy that you have felt included because that is something we strive for daily at ATHome! Here's to seeing your business take off in 2023! Happy New Year, Chantel!

December 28, 2022

I have been with ATHome Travel since the switch from What A Trip Vacations. There was great improvement in services and training when the transition happened. I have enjoyed being with the company. I like that the commission process is automated as long as I complete the back end process which is seamless. AtHome has a variety of suppliers for agents to use. As a home-based travel agent, I found that ATHome worked best for me in allowing me the flexibility to run my business the way I need to. As a host agency, AtHome provides quality customer service and attention to its' agents. They are a great host agency for new and experienced agents.

Host Agency Response
December 29, 2022

Thank you for your wonderful review, Tawana! We value your experience in the industry and look forward to helping you continue your success. Happy 2023!

December 16, 2022
Verified Review

I chose What A Trip as my host agency because they offered everything I needed to begin as a travel advisor. I could not be more pleased with my decision. What A Trip offered lots of support, guidance and training for a new travel advisor. The staff was available to answer questions, provide advice based on their experience and pay commissions timely. After purchasing What a Trip, At Home continued to provide excellent support and training. The CEO of At Home, Elaine Osgood, is a very "hands on" person. She along with her staff are supportive and very helpful. I really like the electronic payment system At Home implemented and changing our affiliated consortia to Signature Travel Network. If you are looking for a Host Agency, At Home is awesome.

Host Agency Response
December 29, 2022

Thank you for reviewing us, Reta! We agree that Elaine is the best and it shows in how hands on she is with our members. Our members love our partnership with Signature as our consortia, and we are also proud to have invested so much time and resources to automate commissions so our members get paid faster! Here's to a great year for your business in 2023, Reta!

December 15, 2022

ATHome, Inc. is the host agency I decided to trust with my travel business. I consulted with several other host agencies, and I felt the most support and guidance with ATHome. The Travel & Training School, private Facebook Group, and company support provides me with all relevant resources to run a successful home based travel agency. The opportunities to increase my sales and knowledge are endless.

Some host agencies expect you to sell travel as your main source of income. I am a Part-Time Independent Travel Advisor. I do this because I love to travel with my family, and I want to help others to discover new destinations and experiences. I have been able to find balance with ATHome, and I cannot say enough wonderful things about the staff.

ATHome is invested in their advisors. I have received surveys and questionnaires for input, and based on the feedback, ATHome has made great strides in enhancing products and services for all advisors. I am so excited to be part of a company that thinks outside of the box and truly partners with their advisors.

If you are on the fence, call ATHome, and ask for Elaine, and tell her I sent you.

December 5, 2022

Mrs. Elaine Osgood has been very instrumental in helping to guide me in my path to becoming a great travel advisor. From the first phone call introducing the company and its benefits she has been hands on with me.

I recently had a hiccup of clients not receiving onboard credit. My clients showed the reservation at check-in and were advised they did not show it in the system. I was called and advised of the situation. I called the agent line and was told nothing could be done. I sent an email to the ATHOME address requesting help with this problem. Not only did Mrs. Elaine email to reassure me as a new agent she also emailed a rep from the cruise line directly to help resolve the issue. My clients received the onboard credit while sailing. They called and were impressed with my(our) ability to make this happen.

Mrs. Elaine and the AThome family saved the day.

Host Agency Response
December 29, 2022

We love this story and are so glad Elaine was able to help you and your client. That's where ATHome shines - personalized service for our members. Thank you for being an ATHome member, Lavonia, and here's to a successful and very Happy New Year for you and your business!

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