As the saying goes, “It’s not where you are, but who you are with that really matters.”
That quote is especially true of hosted travel agents! The relationship a travel agent has with their host agency is among the most important relationship to develop during the life of their business. Re-establishing that connection between agent and host on a regular basis helps to solidify the partnership on both ends.
KHM Travel Group’s Crystal Conference and Awards was established to do just that!
In 2016, KHM Travel’s agents, staff and supplier partners celebrated on board the Norwegian Sky. Overall, 167 attendees enjoyed a fun-filled 4-day cruise to Nassau and Great Stirrup Cay. It included a Sail-Away party, Meet & Greet with KHM Travel Group and Norwegian staff, supplier trade show and the Crystal Awards Ceremony.
KHM Travel’s President, Rick Zimmerman summed up our 2016 Crystal Conference and thanked agents for making it a truly memorable event in this short video:
KHM Travel’s Crystal Awards, established in 2014, recognize top-performing agents by supplier, and in special categories including Rookie of the Year, Regional Agents of the Year, LoveShack Agent of the Year, and overall Agent of the Year.
The host agency’s fourth annual Crystal Conference and Awards sets sail next month aboard the Carnival Conquest. From January 29th to February 4th, KHM Travel Group will host its largest event to date, with 360 passengers.
“Crystal has evolved each year. As we’ve grown, it’s become our national conference that combines the very valuable education piece with the recognition piece,” said Marie Smith, KHM Travel Group’s National Training Director.
This year’s longer cruise allows for more valuable time networking, more valuable learning experiences, and more time in port! The Conquest’s itinerary includes stops in Key West, Grand Cayman and Cozumel, Mexico.
The host for the 2017 Crystal Conference and Awards, Carnival Cruise Line, joins a full lineup of travel suppliers including Apple Vacations, The Mark Travel Corporation and Royal Caribbean International, among others.
The training theme for this year’s conference is “Discover Your Why.” The KHM Travel team chose this idea to emphasize that agents can use the few days during Crystal to reflect on their reasons for becoming a travel agent.